{"id":9812,"date":"2023-11-01T03:17:48","date_gmt":"2023-11-01T03:17:48","guid":{"rendered":"https:\/\/www.testcenter.vn\/blog\/?p=9812"},"modified":"2023-11-01T03:22:55","modified_gmt":"2023-11-01T03:22:55","slug":"mau-kpi-cho-nhan-vien-bao-tri","status":"publish","type":"post","link":"https:\/\/www.testcenter.vn\/blog\/mau-kpi-cho-nhan-vien-bao-tri\/","title":{"rendered":"Chi ti\u1ebft m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec \u0111\u1ec3 qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3"},"content":{"rendered":"\n<p>\u0110\u1ec3 \u0111\u1ea3m b\u1ea3o ho\u1ea1t \u0111\u1ed9ng b\u1ea3o tr\u00ec thi\u1ebft b\u1ecb hi\u1ec7u qu\u1ea3, c\u00e1c doanh nghi\u1ec7p s\u1ea3n xu\u1ea5t c\u1ea7n c\u00f3 h\u1ec7 th\u1ed1ng KPI (Key Performance Indicator) ph\u00f9 h\u1ee3p. V\u1eady, l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c h\u1ec7 th\u1ed1ng KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec? H\u00e3y c\u00f9ng <a href=\"https:\/\/www.testcenter.vn\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Testcenter<\/strong><\/a> tham kh\u1ea3o ngay <strong>m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec<\/strong> trong b\u00e0i vi\u1ebft ng\u00e0y h\u00f4m nay nh\u00e9.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_52 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\" role=\"button\"><label for=\"item-69d4bb82e9157\" ><span class=\"\"><span style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input aria-label=\"Toggle\" aria-label=\"item-69d4bb82e9157\"  type=\"checkbox\" id=\"item-69d4bb82e9157\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.testcenter.vn\/blog\/mau-kpi-cho-nhan-vien-bao-tri\/#KPI_cho_nhan_vien_bao_tri_la_gi\" title=\"KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec l\u00e0 g\u00ec?\">KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.testcenter.vn\/blog\/mau-kpi-cho-nhan-vien-bao-tri\/#Cac_chi_so_can_co_trong_mau_KPI_cho_nhan_vien_bao_tri\" title=\"C\u00e1c ch\u1ec9 s\u1ed1 c\u1ea7n c\u00f3 trong m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec\">C\u00e1c ch\u1ec9 s\u1ed1 c\u1ea7n c\u00f3 trong m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.testcenter.vn\/blog\/mau-kpi-cho-nhan-vien-bao-tri\/#Nhom_KPI_ve_hieu_suat_thiet_bi\" title=\"Nh\u00f3m KPI v\u1ec1 hi\u1ec7u su\u1ea5t thi\u1ebft b\u1ecb\">Nh\u00f3m KPI v\u1ec1 hi\u1ec7u su\u1ea5t thi\u1ebft b\u1ecb<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.testcenter.vn\/blog\/mau-kpi-cho-nhan-vien-bao-tri\/#Nhom_KPI_ve_chat_luong_bao_tri\" title=\"Nh\u00f3m KPI v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng b\u1ea3o tr\u00ec\">Nh\u00f3m KPI v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng b\u1ea3o tr\u00ec<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.testcenter.vn\/blog\/mau-kpi-cho-nhan-vien-bao-tri\/#Nhom_KPI_ve_hieu_qua_su_dung_tai_nguyen\" title=\"Nh\u00f3m KPI v\u1ec1 hi\u1ec7u qu\u1ea3 s\u1eed d\u1ee5ng t\u00e0i nguy\u00ean\">Nh\u00f3m KPI v\u1ec1 hi\u1ec7u qu\u1ea3 s\u1eed d\u1ee5ng t\u00e0i nguy\u00ean<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.testcenter.vn\/blog\/mau-kpi-cho-nhan-vien-bao-tri\/#Tai_mien_phi_mau_KPI_cho_nhan_vien_bao_tri\" title=\"T\u1ea3i mi\u1ec5n ph\u00ed m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec\">T\u1ea3i mi\u1ec5n ph\u00ed m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.testcenter.vn\/blog\/mau-kpi-cho-nhan-vien-bao-tri\/#Ap_dung_phan_mem_Testcenter_trong_danh_gia_nhan_vien_bao_tri\" title=\"\u00c1p d\u1ee5ng ph\u1ea7n m\u1ec1m Testcenter trong \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec\">\u00c1p d\u1ee5ng ph\u1ea7n m\u1ec1m Testcenter trong \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"KPI_cho_nhan_vien_bao_tri_la_gi\"><\/span><strong>KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec l\u00e0 g\u00ec?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>KPI l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a Key Performance Indicator, l\u00e0 c\u00e1c ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c c\u1ee7a m\u1ed9t c\u00e1 nh\u00e2n, \u0111\u1ed9i nh\u00f3m ho\u1eb7c t\u1ed5 ch\u1ee9c. KPI th\u01b0\u1eddng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng, x\u00e1c \u0111\u1ecbnh c\u00e1c m\u1ee5c ti\u00eau c\u1ea7n \u0111\u1ea1t \u0111\u01b0\u1ee3c v\u00e0 \u0111o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 ti\u1ebfn b\u1ed9 trong vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau \u0111\u00f3. <strong>KPI l\u00e0 m\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 quan tr\u1ecdng \u0111\u1ec3 \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 performance &#8211; hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c cho b\u1ea5t k\u1ef3 nh\u00e2n vi\u00ean n\u00e0o<\/strong>.<\/p>\n\n\n\n<p>Theo \u0111\u00f3, KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec l\u00e0 c\u00e1c ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t c\u1ee7a nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec trong vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c nhi\u1ec7m v\u1ee5 b\u1ea3o tr\u00ec m\u00e1y m\u00f3c, thi\u1ebft b\u1ecb. C\u00e1c KPI n\u00e0y gi\u00fap doanh nghi\u1ec7p \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 hi\u1ec7u qu\u1ea3 c\u1ee7a ho\u1ea1t \u0111\u1ed9ng b\u1ea3o tr\u00ec, t\u1eeb \u0111\u00f3 c\u00f3 nh\u1eefng \u0111i\u1ec1u ch\u1ec9nh ph\u00f9 h\u1ee3p \u0111\u1ec3 n\u00e2ng cao hi\u1ec7u su\u1ea5t s\u1ea3n xu\u1ea5t.<\/p>\n\n\n\n<p><strong><em>&gt;&gt;&gt; T\u00ecm hi\u1ec3u th\u00eam: <\/em><\/strong><a href=\"https:\/\/www.testcenter.vn\/blog\/3-diem-khac-nhau-giua-okr-va-kpi\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><em>3 \u0111i\u1ec3m kh\u00e1c bi\u1ec7t gi\u1eefa OKR v\u00e0 KPI v\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1ea7n bi\u1ebft<\/em><\/strong><\/a><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"800\" height=\"500\" src=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-1.jpg\" alt=\"KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec s\u1ebd gi\u00fap doanh nghi\u1ec7p \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t v\u1ecb tr\u00ed n\u00e0y\" class=\"wp-image-9817\" srcset=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-1.jpg 800w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-1-640x400.jpg 640w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-1-768x480.jpg 768w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-1-696x435.jpg 696w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-1-672x420.jpg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\">KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec s\u1ebd gi\u00fap doanh nghi\u1ec7p \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t v\u1ecb tr\u00ed n\u00e0y<\/figcaption><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cac_chi_so_can_co_trong_mau_KPI_cho_nhan_vien_bao_tri\"><\/span><strong>C\u00e1c ch\u1ec9 s\u1ed1 c\u1ea7n c\u00f3 trong m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>T\u00f9y thu\u1ed9c v\u00e0o t\u1eebng m\u00f4 h\u00ecnh s\u1ea3n xu\u1ea5t, lo\u1ea1i h\u00ecnh doanh nghi\u1ec7p m\u00e0 m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec s\u1ebd kh\u00e1c nhau. Tuy v\u1eady, b\u1ea1n c\u0169ng c\u00f3 th\u1ec3 tham kh\u1ea3o 3 nh\u00f3m c\u1ea7n c\u00f3 trong m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec nh\u01b0 sau:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Nhom_KPI_ve_hieu_suat_thiet_bi\"><\/span><strong>Nh\u00f3m KPI v\u1ec1 hi\u1ec7u su\u1ea5t thi\u1ebft b\u1ecb<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Nh\u00f3m KPI v\u1ec1 hi\u1ec7u su\u1ea5t thi\u1ebft b\u1ecb l\u00e0 c\u00e1c ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3 c\u1ee7a thi\u1ebft b\u1ecb. C\u00e1c KPI n\u00e0y gi\u00fap doanh nghi\u1ec7p \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t c\u1ee7a nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec trong vi\u1ec7c \u0111\u1ea3m b\u1ea3o thi\u1ebft b\u1ecb ho\u1ea1t \u0111\u1ed9ng t\u1ed1t v\u00e0 tr\u00e1nh h\u1ecfng h\u00f3c. V\u00ed d\u1ee5 nh\u01b0 m\u1ed9t s\u1ed1 ch\u1ec9 s\u1ed1 KPI c\u1ea7n l\u01b0u \u00fd thu\u1ed9c nh\u00f3m n\u00e0y nh\u01b0 sau:<\/p>\n\n\n\n<ul>\n<li>T\u1ef7 l\u1ec7 th\u1eddi gian ho\u1ea1t \u0111\u1ed9ng c\u1ee7a thi\u1ebft b\u1ecb.<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 th\u1eddi gian ng\u1eebng m\u00e1y do h\u1ecfng h\u00f3c.<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 th\u1eddi gian ng\u1eebng m\u00e1y do b\u1ea3o tr\u00ec.<\/li>\n\n\n\n<li>Th\u1eddi gian trung b\u00ecnh \u0111\u1ec3 s\u1eeda ch\u1eefa thi\u1ebft b\u1ecb.<\/li>\n\n\n\n<li>Chi ph\u00ed b\u1ea3o tr\u00ec tr\u00ean m\u1ed7i \u0111\u01a1n v\u1ecb s\u1ea3n ph\u1ea9m.<\/li>\n\n\n\n<li>Th\u1eddi gian trung b\u00ecnh gi\u1eefa c\u00e1c l\u1ea7n thi\u1ebft b\u1ecb, m\u00e1y m\u00f3c b\u1ecb h\u1ecfng.<\/li>\n\n\n\n<li>Hi\u1ec7u qu\u1ea3 thi\u1ebft b\u1ecb t\u1ed5ng th\u1ec3.<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 ph\u1ea7n tr\u0103m th\u1eddi gian ho\u1ea1t \u0111\u1ed9ng s\u1ea3n xu\u1ea5t b\u1ecb \u0111\u00ecnh tr\u1ec7 do h\u1ecfng m\u00e1y m\u00f3c.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"800\" height=\"500\" src=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-2.jpg\" alt=\"Hi\u1ec7u su\u1ea5t thi\u1ebft b\u1ecb l\u00e0 nh\u00f3m KPI quan tr\u1ecdng c\u1ea7n c\u00f3 v\u1edbi nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec\" class=\"wp-image-9816\" srcset=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-2.jpg 800w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-2-640x400.jpg 640w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-2-768x480.jpg 768w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-2-696x435.jpg 696w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-2-672x420.jpg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\">Hi\u1ec7u su\u1ea5t thi\u1ebft b\u1ecb l\u00e0 nh\u00f3m KPI quan tr\u1ecdng c\u1ea7n c\u00f3 v\u1edbi nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec<\/figcaption><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Nhom_KPI_ve_chat_luong_bao_tri\"><\/span><strong>Nh\u00f3m KPI v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng b\u1ea3o tr\u00ec<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>B\u00ean c\u1ea1nh hi\u1ec7u su\u1ea5t thi\u1ebft b\u1ecb, ch\u1ea5t l\u01b0\u1ee3ng b\u1ea3o tr\u00ec c\u0169ng l\u00e0 y\u1ebfu t\u1ed1 doanh nghi\u1ec7p c\u1ea7n quan t\u00e2m v\u00e0 \u0111\u01b0a v\u00e0o<a href=\"https:\/\/www.testcenter.vn\/blog\/mau-danh-gia-kpi\/\" target=\"_blank\" rel=\"noreferrer noopener\"> <strong>m\u1eabu \u0111\u00e1nh gi\u00e1 KPI<\/strong><\/a><strong> cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec<\/strong>. Nh\u00f3m KPI v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng b\u1ea3o tr\u00ec s\u1ebd l\u00e0 c\u00e1c ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 ho\u00e0n h\u1ea3o, ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a ho\u1ea1t \u0111\u1ed9ng b\u1ea3o tr\u00ec \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n nh\u01b0 th\u1ebf n\u00e0o.<\/p>\n\n\n\n<p>C\u00e1c KPI n\u00e0y gi\u00fap doanh nghi\u1ec7p \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t c\u1ee7a nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec trong vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c nhi\u1ec7m v\u1ee5 b\u1ea3o tr\u00ec m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c v\u00e0 hi\u1ec7u qu\u1ea3. D\u01b0\u1edbi \u0111\u00e2y s\u1ebd l\u00e0 m\u1ed9t s\u1ed1 KPI thu\u1ed9c nh\u00f3m n\u00e0y \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o:<\/p>\n\n\n\n<ul>\n<li>T\u1ef7 l\u1ec7 h\u01b0 h\u1ecfng thi\u1ebft b\u1ecb trong th\u1eddi gian nh\u1ea5t \u0111\u1ecbnh.<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 thi\u1ebft b\u1ecb h\u1ecfng h\u00f3c nghi\u00eam tr\u1ecdng, g\u00e2y \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng s\u1ea3n xu\u1ea5t.<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 thi\u1ebft b\u1ecb b\u1ecb l\u1ed7i.<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 thi\u1ebft b\u1ecb \u0111\u1ea1t ti\u00eau chu\u1ea9n ch\u1ea5t l\u01b0\u1ee3ng.<\/li>\n\n\n\n<li>S\u1ed1 v\u1ee5 tai n\u1ea1n v\u00e0 s\u1ef1 c\u1ed1 \u0111\u01b0\u1ee3c b\u00e1o c\u00e1o.<\/li>\n\n\n\n<li>V\u00f2ng \u0111\u1eddi t\u00e0i s\u1ea3n.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"800\" height=\"500\" src=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-3.jpg\" alt=\"C\u00f3 nhi\u1ec1u ch\u1ec9 s\u1ed1 \u0111\u1ec3 \u0111o l\u01b0\u1eddng ch\u1ea5t l\u01b0\u1ee3ng b\u1ea3o tr\u00ec\" class=\"wp-image-9815\" srcset=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-3.jpg 800w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-3-640x400.jpg 640w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-3-768x480.jpg 768w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-3-696x435.jpg 696w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-3-672x420.jpg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\">C\u00f3 nhi\u1ec1u ch\u1ec9 s\u1ed1 \u0111\u1ec3 \u0111o l\u01b0\u1eddng ch\u1ea5t l\u01b0\u1ee3ng b\u1ea3o tr\u00ec<\/figcaption><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Nhom_KPI_ve_hieu_qua_su_dung_tai_nguyen\"><\/span><strong>Nh\u00f3m KPI v\u1ec1 hi\u1ec7u qu\u1ea3 s\u1eed d\u1ee5ng t\u00e0i nguy\u00ean<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Nh\u00f3m KPI n\u00e0y s\u1ebd bao g\u1ed3m c\u00e1c ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 hi\u1ec7u qu\u1ea3 trong vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c ngu\u1ed3n l\u1ef1c nh\u01b0 th\u1eddi gian, nh\u00e2n l\u1ef1c, v\u1eadt t\u01b0, ph\u1ee5 t\u00f9ng,&#8230; trong ho\u1ea1t \u0111\u1ed9ng b\u1ea3o tr\u00ec. Vi\u1ec7c <a href=\"https:\/\/www.testcenter.vn\/blog\/danh-gia-kpi\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u0111\u00e1nh gi\u00e1 KPI<\/strong><\/a> v\u1ec1 hi\u1ec7u qu\u1ea3 s\u1eed d\u1ee5ng t\u00e0i nguy\u00ean s\u1ebd gi\u00fap doanh nghi\u1ec7p \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t c\u1ee7a nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec trong vi\u1ec7c ti\u1ebft ki\u1ec7m chi ph\u00ed, n\u00e2ng cao hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng nh\u01b0 th\u1ebf n\u00e0o.<\/p>\n\n\n\n<p>M\u1ed9t s\u1ed1 KPI v\u1ec1 hi\u1ec7u qu\u1ea3 s\u1eed d\u1ee5ng t\u00e0i nguy\u00ean m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o nh\u01b0 sau:<\/p>\n\n\n\n<ul>\n<li>Chi ph\u00ed b\u1ea3o tr\u00ec.<\/li>\n\n\n\n<li>Th\u1eddi gian lao \u0111\u1ed9ng cho b\u1ea3o tr\u00ec.<\/li>\n\n\n\n<li>Ti\u00eau hao v\u1eadt t\u01b0, ph\u1ee5 t\u00f9ng.<\/li>\n\n\n\n<li>Hi\u1ec7u su\u1ea5t s\u1eed d\u1ee5ng thi\u1ebft b\u1ecb.<\/li>\n\n\n\n<li>Hi\u1ec7u su\u1ea5t s\u1eed d\u1ee5ng nh\u00e2n l\u1ef1c.<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 s\u1ed1 l\u1ea7n thi\u1ebfu v\u1eadt t\u01b0 khi c\u1ea7n s\u1eed d\u1ee5ng trong qu\u00e1 tr\u00ecnh b\u1ea3o tr\u00ec.<\/li>\n\n\n\n<li>Th\u1eddi gian trung b\u00ecnh \u0111\u1ec3 chu\u1ea9n b\u1ecb v\u1eadt t\u01b0 cho m\u1ed7i l\u1ea7n b\u1ea3o tr\u00ec.<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 lu\u00e2n chuy\u1ec3n v\u1eadt t\u01b0.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"800\" height=\"500\" src=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-4.jpg\" alt=\"B\u1ea1n c\u1ea7n \u0111o l\u01b0\u1eddng c\u00e1c hi\u1ec7u qu\u1ea3 s\u1eed d\u1ee5ng t\u00e0i nguy\u00ean trong b\u1ea3o tr\u00ec thi\u1ebft b\u1ecb\" class=\"wp-image-9814\" srcset=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-4.jpg 800w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-4-640x400.jpg 640w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-4-768x480.jpg 768w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-4-696x435.jpg 696w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-4-672x420.jpg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\">B\u1ea1n c\u1ea7n \u0111o l\u01b0\u1eddng c\u00e1c hi\u1ec7u qu\u1ea3 s\u1eed d\u1ee5ng t\u00e0i nguy\u00ean trong b\u1ea3o tr\u00ec thi\u1ebft b\u1ecb<\/figcaption><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Tai_mien_phi_mau_KPI_cho_nhan_vien_bao_tri\"><\/span><strong>T\u1ea3i mi\u1ec5n ph\u00ed m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>N\u1ebfu b\u1ea1n ch\u01b0a bi\u1ebft x\u00e2y d\u1ef1ng m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec nh\u01b0 th\u1ebf n\u00e0o, b\u1ea1n c\u0169ng c\u00f3 th\u1ec3 tham kh\u1ea3o bi\u1ec3u m\u1eabu chi ti\u1ebft sau \u0111\u00e2y v\u00e0 \u00e1p d\u1ee5ng cho doanh nghi\u1ec7p c\u1ee7a m\u00ecnh.<\/p>\n\n\n\n<div class=\"wp-block-file aligncenter\"><a href=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/Mau-KPI-cho-nhan-vien-bao-tri-chi-tiet.xlsx\" class=\"wp-block-file__button wp-element-button\" download><strong>Download M\u1eabu KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec tham kh\u1ea3o<\/strong><\/a><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"800\" height=\"638\" src=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-5.jpg\" alt=\"M\u1eabu KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec tham kh\u1ea3o\" class=\"wp-image-9813\" srcset=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-5.jpg 800w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-5-502x400.jpg 502w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-5-768x612.jpg 768w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-5-696x555.jpg 696w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/10\/mau-kpi-cho-nhan-vien-bao-tri-testcenter-5-527x420.jpg 527w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\">M\u1eabu KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec tham kh\u1ea3o<\/figcaption><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ap_dung_phan_mem_Testcenter_trong_danh_gia_nhan_vien_bao_tri\"><\/span><strong>\u00c1p d\u1ee5ng ph\u1ea7n m\u1ec1m Testcenter trong \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Song song v\u1edbi vi\u1ec7c x\u00e2y d\u1ef1ng KPI, doanh nghi\u1ec7p c\u0169ng c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m nh\u00e2n s\u1ef1 \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a qu\u00e1 tr\u00ecnh \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean, gi\u1ea3m thi\u1ec3u \u0111\u1ed9 tr\u1ec5 th\u1eddi gian, n\u00e2ng cao hi\u1ec7u qu\u1ea3 ph\u00e1t tri\u1ec3n nh\u00e2n s\u1ef1. Testcenter l\u00e0 n\u1ec1n t\u1ea3ng \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c nh\u00e2n s\u1ef1 tr\u00ean nhi\u1ec1u kh\u00eda c\u1ea1nh th\u00f4ng qua c\u00e1c b\u00e0i test online, cho ph\u00e9p doanh nghi\u1ec7p s\u1ed1 h\u00f3a ho\u1ea1t \u0111\u1ed9ng \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 \u01b0u \u0111i\u1ec3m n\u1ed5i b\u1eadt c\u1ee7a Testcenter m\u00e0 doanh nghi\u1ec7p n\u00ean s\u1eed d\u1ee5ng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec:<\/p>\n\n\n\n<ul>\n<li>Kho 300+ \u0111\u1ec1 thi chu\u1ea9n m\u1ef1c: Bao g\u1ed3m h\u01a1n 300 \u0111\u1ec1 thi \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng d\u1ef1a tr\u00ean ti\u00eau chu\u1ea9n qu\u1ed1c t\u1ebf nh\u01b0 tr\u1eafc nghi\u1ec7m t\u00ednh c\u00e1ch, disc, ki\u1ec3m tra IQ, EQ, \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c chuy\u00ean m\u00f4n (PHP online test, test Marketing, nh\u00e2n vi\u00ean k\u1ef9 thu\u1eadt,&#8230;) ph\u00f9 h\u1ee3p v\u1edbi nhi\u1ec1u m\u00f4 h\u00ecnh doanh nghi\u1ec7p kh\u00e1c nhau.<\/li>\n\n\n\n<li>Thi\u1ebft l\u1eadp \u0111\u1ec1 thi nhanh ch\u00f3ng, quy m\u00f4 t\u1ed5 ch\u1ee9c thi l\u1edbn: Doanh nghi\u1ec7p ch\u1ec9 m\u1ea5t 5 ph\u00fat \u0111\u1ec3 thi\u1ebft l\u1eadp \u0111\u1ec1 thi v\u00e0 sau \u0111\u00f3 g\u1eedi \u0111\u1ec1 thi nhanh ch\u00f3ng \u0111\u1ebfn to\u00e0n b\u1ed9 nh\u00e2n vi\u00ean c\u00f9ng l\u00fac b\u1eb1ng email ho\u1eb7c m\u00e3 QR. H\u1ec7 th\u1ed1ng b\u1ea3o m\u1eadt tuy\u1ec7t \u0111\u1ed1i b\u1eb1ng m\u00e3 truy c\u1eadp gi\u00fap k\u1ef3 thi di\u1ec5n ra b\u1ea3o m\u1eadt, c\u00f4ng b\u1eb1ng, h\u1ea1n ch\u1ebf t\u1ed1i \u0111a gian l\u1eadn.<\/li>\n\n\n\n<li>T\u1ef1 \u0111\u1ed9ng t\u1ed5ng h\u1ee3p k\u1ebft qu\u1ea3, ch\u00ednh x\u00e1c v\u00e0 nhanh ch\u00f3ng: H\u1ec7 th\u1ed1ng t\u1ef1 \u0111\u1ed9ng ch\u1ea5m \u0111i\u1ec3m h\u1ed7 tr\u1ee3 t\u1ed1i \u0111a vi\u1ec7c l\u1ecdc k\u1ebft qu\u1ea3 c\u1ee7a t\u1eebng nh\u00e2n vi\u00ean. K\u1ebft qu\u1ea3 s\u1ebd \u0111\u01b0\u1ee3c t\u1ed5ng h\u1ee3p nhanh ch\u00f3ng, gi\u00fap ti\u1ebft ki\u1ec7m th\u1eddi gian, gi\u1ea3m thi\u1ec3u c\u00f4ng s\u1ee9c v\u00e0 h\u1ea1n ch\u1ebf t\u1ed1i \u0111a sai s\u00f3t.<\/li>\n\n\n\n<li>\u0110\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c d\u1ef1a tr\u00ean d\u1eef li\u1ec7u chi ti\u1ebft: \u0110\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean k\u1ef9 thu\u1eadt tr\u00ean nhi\u1ec1u g\u00f3c \u0111\u1ed9 qua c\u00e1c b\u00e0i test tr\u1ef1c tuy\u1ebfn, \u0111\u1ea3m b\u1ea3o t\u00ednh c\u00f4ng b\u1eb1ng v\u00e0 nh\u1ea5t qu\u00e1n trong quy tr\u00ecnh \u0111\u00e1nh gi\u00e1.<\/li>\n\n\n\n<li>S\u1ed1 h\u00f3a quy tr\u00ecnh \u0111\u00e1nh gi\u00e1 nh\u00e2n s\u1ef1: \u0110\u1ee9ng \u0111\u1ea7u trong xu h\u01b0\u1edbng chuy\u1ec3n \u0111\u1ed5i s\u1ed1 trong qu\u1ea3n tr\u1ecb ngu\u1ed3n nh\u00e2n l\u1ef1c, \u00e1p d\u1ee5ng c\u00f4ng ngh\u1ec7 ti\u00ean ti\u1ebfn. Chu\u1ea9n h\u00f3a quy tr\u00ecnh tuy\u1ec3n d\u1ee5ng v\u00e0 \u0111\u00e1nh gi\u00e1 nh\u00e2n s\u1ef1 theo ti\u00eau chu\u1ea9n v\u00e0 ph\u01b0\u01a1ng ph\u00e1p qu\u1ed1c t\u1ebf.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-1\">\n<div class=\"wp-block-button is-style-shadow td_btn_normal\"><a class=\"wp-block-button__link has-background wp-element-button\" href=\"https:\/\/app.testcenter.vn\/register\/?source=web\" style=\"background-color:#2c4a9f\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>T\u1ea0O B\u00c0I TEST NGAY<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<p>Trong cu\u1ed9c c\u1ea1nh tranh ng\u00e0y c\u00e0ng kh\u1ed1c li\u1ec7t, vi\u1ec7c \u00e1p d\u1ee5ng <strong>m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec<\/strong> kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t c\u00e1ch \u0111\u1ec3 \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t m\u00e0 c\u00f2n l\u00e0 m\u1ed9t c\u01a1 h\u1ed9i \u0111\u1ec3 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng, hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c. Hy v\u1ecdng qua b\u00e0i vi\u1ebft <a href=\"https:\/\/www.testcenter.vn\/blog\/danh-muc\/tin-tuc\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Tin T\u1ee9c<\/strong><\/a> n\u00e0y b\u1ea1n s\u1ebd x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c m\u1eabu KPI ph\u00f9 h\u1ee3p. N\u1ebfu doanh nghi\u1ec7p b\u1ea1n \u0111ang t\u00ecm ki\u1ebfm m\u1ed9t gi\u1ea3i ph\u00e1p hi\u1ec7u qu\u1ea3 \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec, h\u00e3y truy c\u1eadp v\u00e0 tr\u1ea3i nghi\u1ec7m <strong>Testcenter.vn<\/strong> ngay h\u00f4m nay!<\/p>\n\n\n\n<p><strong><em>&gt;&gt;&gt; T\u00ecm hi\u1ec3u th\u00eam: <\/em><\/strong><a href=\"https:\/\/www.testcenter.vn\/blog\/xay-dung-kpi-cho-nhan-vien-kinh-doanh\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><em>5 ch\u1ec9 ti\u00eau ph\u1ea3i c\u00f3 khi x\u00e2y d\u1ef1ng KPI cho nh\u00e2n vi\u00ean kinh doanh<\/em><\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0110\u1ec3 \u0111\u1ea3m b\u1ea3o ho\u1ea1t \u0111\u1ed9ng b\u1ea3o tr\u00ec thi\u1ebft b\u1ecb hi\u1ec7u qu\u1ea3, c\u00e1c doanh nghi\u1ec7p s\u1ea3n xu\u1ea5t c\u1ea7n c\u00f3 h\u1ec7 th\u1ed1ng KPI (Key Performance Indicator) ph\u00f9 h\u1ee3p. V\u1eady, l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c h\u1ec7 th\u1ed1ng KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec? H\u00e3y c\u00f9ng Testcenter tham kh\u1ea3o ngay m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":9818,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[199],"tags":[759,1303,1304,1302],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.12 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>M\u1eabu KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec chi ti\u1ebft \u0111\u1ec3 qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3<\/title>\n<meta name=\"description\" content=\"L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c h\u1ec7 th\u1ed1ng KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec? H\u00e3y c\u00f9ng tham kh\u1ea3o ngay m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec sau \u0111\u00e2y nh\u00e9.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.testcenter.vn\/blog\/mau-kpi-cho-nhan-vien-bao-tri\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"M\u1eabu KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec chi ti\u1ebft \u0111\u1ec3 qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3\" \/>\n<meta property=\"og:description\" content=\"L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c h\u1ec7 th\u1ed1ng KPI cho nh\u00e2n vi\u00ean b\u1ea3o tr\u00ec? 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