{"id":9496,"date":"2023-07-25T09:43:01","date_gmt":"2023-07-25T09:43:01","guid":{"rendered":"https:\/\/www.testcenter.vn\/blog\/?p=9496"},"modified":"2023-07-25T09:43:02","modified_gmt":"2023-07-25T09:43:02","slug":"mau-kpi-cho-nhan-vien-ban-hang","status":"publish","type":"post","link":"https:\/\/www.testcenter.vn\/blog\/mau-kpi-cho-nhan-vien-ban-hang\/","title":{"rendered":"M\u1eabu KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng| V\u00ed d\u1ee5 v\u00e0 quy tr\u00ecnh x\u00e2y d\u1ef1ng"},"content":{"rendered":"\n<p>\u0110\u1ed1i v\u1edbi nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng, c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t ch\u00ednh (KPI) \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 \u0111o l\u01b0\u1eddng ho\u1ea1t \u0111\u1ed9ng kinh doanh v\u00e0 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u1ee7a nh\u00e2n vi\u00ean. Tuy nhi\u00ean, vi\u1ec7c x\u00e1c \u0111\u1ecbnh v\u00e0 \u00e1p d\u1ee5ng KPI hi\u1ec7u qu\u1ea3 v\u1eabn l\u00e0 m\u1ed9t th\u00e1ch th\u1ee9c \u0111\u1ed1i v\u1edbi nhi\u1ec1u doanh nghi\u1ec7p. Trong b\u00e0i vi\u1ebft n\u00e0y, <a href=\"https:\/\/www.testcenter.vn\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Testcenter<\/strong><\/a> s\u1ebd c\u00f9ng b\u1ea1n t\u00ecm hi\u1ec3u v\u1ec1 <strong>m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng<\/strong> v\u00e0 c\u00e1ch \u00e1p d\u1ee5ng ch\u00fang \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 cao nh\u1ea5t.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_52 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\" role=\"button\"><label for=\"item-69f470b66e5fa\" ><span class=\"\"><span style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input aria-label=\"Toggle\" aria-label=\"item-69f470b66e5fa\"  type=\"checkbox\" id=\"item-69f470b66e5fa\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.testcenter.vn\/blog\/mau-kpi-cho-nhan-vien-ban-hang\/#Vi_sao_can_xay_dung_KPI_cho_nhan_vien_ban_hang\" title=\"V\u00ec sao c\u1ea7n x\u00e2y d\u1ef1ng KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng?\">V\u00ec sao c\u1ea7n x\u00e2y d\u1ef1ng KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.testcenter.vn\/blog\/mau-kpi-cho-nhan-vien-ban-hang\/#Cac_mau_KPI_cho_nhan_vien_ban_hang_tham_khao\" title=\"C\u00e1c m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng tham kh\u1ea3o\">C\u00e1c m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng tham kh\u1ea3o<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.testcenter.vn\/blog\/mau-kpi-cho-nhan-vien-ban-hang\/#Quy_trinh_xay_dung_KPI_cho_nhan_vien_ban_hang\" title=\"Quy tr\u00ecnh x\u00e2y d\u1ef1ng KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng\">Quy tr\u00ecnh x\u00e2y d\u1ef1ng KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.testcenter.vn\/blog\/mau-kpi-cho-nhan-vien-ban-hang\/#Hieu_ro_ve_nganh_ban_hang_va_yeu_cau_cong_viec\" title=\"Hi\u1ec3u r\u00f5 v\u1ec1 ng\u00e0nh b\u00e1n h\u00e0ng v\u00e0 y\u00eau c\u1ea7u c\u00f4ng vi\u1ec7c\">Hi\u1ec3u r\u00f5 v\u1ec1 ng\u00e0nh b\u00e1n h\u00e0ng v\u00e0 y\u00eau c\u1ea7u c\u00f4ng vi\u1ec7c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.testcenter.vn\/blog\/mau-kpi-cho-nhan-vien-ban-hang\/#Xac_dinh_muc_tieu_cu_the_cho_nhan_vien_ban_hang\" title=\"X\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng\">X\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.testcenter.vn\/blog\/mau-kpi-cho-nhan-vien-ban-hang\/#Lua_chon_cac_chi_so_KPI_phu_hop\" title=\"L\u1ef1a ch\u1ecdn c\u00e1c ch\u1ec9 s\u1ed1 KPI ph\u00f9 h\u1ee3p\">L\u1ef1a ch\u1ecdn c\u00e1c ch\u1ec9 s\u1ed1 KPI ph\u00f9 h\u1ee3p<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.testcenter.vn\/blog\/mau-kpi-cho-nhan-vien-ban-hang\/#Xay_dung_bang_KPI_cho_nhan_vien_ban_hang\" title=\"X\u00e2y d\u1ef1ng b\u1ea3ng KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng\">X\u00e2y d\u1ef1ng b\u1ea3ng KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.testcenter.vn\/blog\/mau-kpi-cho-nhan-vien-ban-hang\/#Dat_muc_tieu_va_tieu_chi_do_luong_KPI\" title=\"\u0110\u1eb7t m\u1ee5c ti\u00eau v\u00e0 ti\u00eau ch\u00ed \u0111o l\u01b0\u1eddng KPI\">\u0110\u1eb7t m\u1ee5c ti\u00eau v\u00e0 ti\u00eau ch\u00ed \u0111o l\u01b0\u1eddng KPI<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.testcenter.vn\/blog\/mau-kpi-cho-nhan-vien-ban-hang\/#Thiet_lap_chu_ky_do_luong_va_theo_doi\" title=\"Thi\u1ebft l\u1eadp chu k\u1ef3 \u0111o l\u01b0\u1eddng v\u00e0 theo d\u00f5i\">Thi\u1ebft l\u1eadp chu k\u1ef3 \u0111o l\u01b0\u1eddng v\u00e0 theo d\u00f5i<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.testcenter.vn\/blog\/mau-kpi-cho-nhan-vien-ban-hang\/#Danh_gia_KPI_va_phan_hoi_cho_cac_ben_lien_quan\" title=\"\u0110\u00e1nh gi\u00e1 KPI v\u00e0 ph\u1ea3n h\u1ed3i cho c\u00e1c b\u00ean li\u00ean quan\">\u0110\u00e1nh gi\u00e1 KPI v\u00e0 ph\u1ea3n h\u1ed3i cho c\u00e1c b\u00ean li\u00ean quan<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.testcenter.vn\/blog\/mau-kpi-cho-nhan-vien-ban-hang\/#Tinh_chinh_cai_tien_KPI_lien_tuc\" title=\"Tinh ch\u1ec9nh, c\u1ea3i ti\u1ebfn KPI li\u00ean t\u1ee5c\">Tinh ch\u1ec9nh, c\u1ea3i ti\u1ebfn KPI li\u00ean t\u1ee5c<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Vi_sao_can_xay_dung_KPI_cho_nhan_vien_ban_hang\"><\/span><strong>V\u00ec sao c\u1ea7n x\u00e2y d\u1ef1ng KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>X\u00e2y d\u1ef1ng KPI (Key Performance Indicators) cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 quan tr\u1ecdng trong qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t v\u00e0 \u0111\u00e1nh gi\u00e1 c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 l\u00fd do s\u1ebd gi\u00fap b\u1ea1n hi\u1ec3u v\u00ec sao c\u1ea7n x\u00e2y d\u1ef1ng KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng:<\/p>\n\n\n\n<ul>\n<li>Gi\u00fap \u0111\u1ecbnh h\u01b0\u1edbng m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng h\u01a1n, \u0111\u1ecbnh h\u00ecnh nh\u1eefng g\u00ec c\u1ea7n \u0111\u1ea1t \u0111\u01b0\u1ee3c v\u00e0 t\u1eadp trung v\u00e0o nh\u1eefng ho\u1ea1t \u0111\u1ed9ng quan tr\u1ecdng nh\u1ea5t \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3.<\/li>\n\n\n\n<li>Cung c\u1ea5p m\u1ed9t c\u01a1 s\u1edf \u0111o l\u01b0\u1eddng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t c\u1ee7a nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng.<\/li>\n\n\n\n<li>Gi\u00fap t\u1ea1o ra m\u1ed9t s\u1ef1 th\u00e1ch th\u1ee9c v\u00e0 \u0111\u1ed9ng l\u1ef1c cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng. B\u1eb1ng c\u00e1ch \u0111\u1eb7t ra m\u1ee5c ti\u00eau \u0111o l\u01b0\u1eddng r\u00f5 r\u00e0ng v\u00e0 c\u00f3 t\u00ednh th\u00e1ch th\u1ee9c, KPI khuy\u1ebfn kh\u00edch nh\u00e2n vi\u00ean c\u1ed1 g\u1eafng h\u01a1n v\u00e0 t\u1eadp trung v\u00e0o vi\u1ec7c n\u00e2ng cao hi\u1ec7u su\u1ea5t.<\/li>\n\n\n\n<li>Gi\u00fap x\u00e1c \u0111\u1ecbnh nh\u1eefng ho\u1ea1t \u0111\u1ed9ng v\u00e0 k\u1ef9 n\u0103ng quan tr\u1ecdng nh\u1ea5t cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng. T\u1eeb \u0111\u00f3, nh\u00e2n vi\u00ean s\u1ebd bi\u1ebft n\u00ean t\u1eadp trung v\u00e0o nh\u1eefng nhi\u1ec7m v\u1ee5 c\u00f3 \u1ea3nh h\u01b0\u1edfng l\u1edbn nh\u1ea5t \u0111\u1ebfn k\u1ebft qu\u1ea3 kinh doanh v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u su\u1ea5t cao h\u01a1n.<\/li>\n\n\n\n<li>Qu\u1ea3n l\u00fd x\u00e1c \u0111\u1ecbnh r\u00f5 vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a t\u1eebng nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng.<\/li>\n\n\n\n<li>B\u1eb1ng c\u00e1ch x\u00e2y d\u1ef1ng KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng, c\u00f4ng ty c\u00f3 th\u1ec3 theo d\u00f5i v\u00e0 qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t to\u00e0n b\u1ed9 t\u1ed5 ch\u1ee9c.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"800\" height=\"500\" src=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-1.jpg\" alt=\"X\u00e2y d\u1ef1ng m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft\" class=\"wp-image-9505\" srcset=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-1.jpg 800w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-1-640x400.jpg 640w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-1-768x480.jpg 768w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-1-696x435.jpg 696w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-1-672x420.jpg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\"><em>X\u00e2y d\u1ef1ng m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft<\/em><\/figcaption><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cac_mau_KPI_cho_nhan_vien_ban_hang_tham_khao\"><\/span><strong>C\u00e1c m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng tham kh\u1ea3o<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>N\u1ebfu b\u1ea1n ch\u01b0a bi\u1ebft n\u00ean x\u00e2y d\u1ef1ng KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng nh\u01b0 th\u1ebf n\u00e0o, h\u00e3y c\u00f9ng tham kh\u1ea3o ngay 3 m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng ngay sau \u0111\u00e2y. B\u1ea1n c\u00f3 th\u1ec3 t\u00f9y ch\u1ec9nh c\u00e1c m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng n\u00e0y d\u1ef1a v\u00e0o nh\u1eefng y\u00eau c\u1ea7u c\u1ee5 th\u1ec3 c\u1ee7a doanh nghi\u1ec7p, l\u0129nh v\u1ef1c ho\u1ea1t \u0111\u1ed9ng. Bao g\u1ed3m nh\u01b0 sau:<\/p>\n\n\n\n<p>T\u1ea3i file t\u1ed5ng h\u1ee3p c\u00e1c m\u1eabu KPI ngay:<\/p>\n\n\n\n<div class=\"wp-block-file aligncenter\"><a id=\"wp-block-file--media-c57a657f-fd3f-4512-a534-9ca21ba8738d\" href=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/Mau-KPI-cho-nhan-vien-ban-hang.xlsx\">M\u1eabu KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng t\u1ed5ng h\u1ee3p<\/a><a href=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/Mau-KPI-cho-nhan-vien-ban-hang.xlsx\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-c57a657f-fd3f-4512-a534-9ca21ba8738d\">Download<\/a><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"800\" height=\"319\" src=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-2.jpg\" alt=\"M\u1eabu KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng chi ti\u1ebft\" class=\"wp-image-9504\" srcset=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-2.jpg 800w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-2-768x306.jpg 768w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-2-696x278.jpg 696w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\"><em>M\u1eabu KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng chi ti\u1ebft<\/em><\/figcaption><\/figure><\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-3.jpg\" alt=\"M\u1eabu KPI cho tr\u01b0\u1edfng ph\u00f2ng kinh doanh\/b\u00e1n h\u00e0ng\" class=\"wp-image-9503\" width=\"800\" height=\"478\" srcset=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-3.jpg 800w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-3-669x400.jpg 669w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-3-768x459.jpg 768w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-3-696x416.jpg 696w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-3-703x420.jpg 703w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\"><em>M\u1eabu KPI cho tr\u01b0\u1edfng ph\u00f2ng kinh doanh\/b\u00e1n h\u00e0ng<\/em><\/figcaption><\/figure><\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"800\" height=\"352\" src=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-4.jpg\" alt=\"M\u1eabu KPI cho ph\u00f2ng b\u00e1n h\u00e0ng\/kinh doanh\" class=\"wp-image-9502\" srcset=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-4.jpg 800w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-4-768x338.jpg 768w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-4-696x306.jpg 696w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\"><em>M\u1eabu KPI cho ph\u00f2ng b\u00e1n h\u00e0ng\/kinh doanh<\/em><\/figcaption><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Quy_trinh_xay_dung_KPI_cho_nhan_vien_ban_hang\"><\/span><strong>Quy tr\u00ecnh x\u00e2y d\u1ef1ng KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u0110\u1ec3 tinh ch\u1ec9nh m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng ph\u00f9 h\u1ee3p h\u01a1n, b\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o quy tr\u00ecnh x\u00e2y d\u1ef1ng b\u1ea3ng KPI nh\u01b0 sau:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Hieu_ro_ve_nganh_ban_hang_va_yeu_cau_cong_viec\"><\/span><strong>Hi\u1ec3u r\u00f5 v\u1ec1 ng\u00e0nh b\u00e1n h\u00e0ng v\u00e0 y\u00eau c\u1ea7u c\u00f4ng vi\u1ec7c<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Hi\u1ec3u r\u00f5 v\u1ec1 ng\u00e0nh b\u00e1n h\u00e0ng v\u00e0 y\u00eau c\u1ea7u c\u00f4ng vi\u1ec7c l\u00e0 m\u1ed9t b\u01b0\u1edbc quan tr\u1ecdng \u0111\u1ec3 x\u00e2y d\u1ef1ng KPI nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng ph\u00f9 h\u1ee3p, \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u01b0\u1ee3c \u0111o l\u01b0\u1eddng ch\u00ednh x\u00e1c, \u0111\u00e1ng tin c\u1eady. Vi\u1ec7c n\u00e0y s\u1ebd gi\u00fap nh\u00e2n vi\u00ean t\u1eadp trung v\u00e0o nh\u1eefng ho\u1ea1t \u0111\u1ed9ng quan tr\u1ecdng nh\u1ea5t \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u su\u1ea5t v\u00e0 th\u00e0nh c\u00f4ng trong ng\u00e0nh b\u00e1n h\u00e0ng.<\/p>\n\n\n\n<p><strong><em>&gt;&gt;&gt; T\u00ecm hi\u1ec3u th\u00eam: <\/em><\/strong><a href=\"https:\/\/www.testcenter.vn\/blog\/xay-dung-kpi-cho-nhan-vien-kinh-doanh\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><em>5 ch\u1ec9 ti\u00eau KPI nh\u1ea5t-\u0111\u1ecbnh-ph\u1ea3i-c\u00f3 khi \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean kinh doanh<\/em><\/strong><\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Xac_dinh_muc_tieu_cu_the_cho_nhan_vien_ban_hang\"><\/span><strong>X\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Vi\u1ec7c x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng khi x\u00e2y d\u1ef1ng KPI l\u00e0 r\u1ea5t quan tr\u1ecdng v\u00ec c\u00e1c m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 gi\u00fap t\u1eadp trung v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean. \u0110\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng, b\u1ea1n c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc sau:<\/p>\n\n\n\n<ul>\n<li>Ph\u00e2n t\u00edch chi\u1ebfn l\u01b0\u1ee3c kinh doanh v\u00e0 m\u1ee5c ti\u00eau t\u1ed5ng th\u1ec3 c\u1ee7a c\u00f4ng ty.<\/li>\n\n\n\n<li>X\u00e1c \u0111\u1ecbnh c\u00e1c m\u1ee5c ti\u00eau kinh doanh c\u1ea7n \u0111\u1ea1t \u0111\u01b0\u1ee3c trong l\u0129nh v\u1ef1c b\u00e1n h\u00e0ng.<\/li>\n\n\n\n<li>Ph\u00e2n t\u00edch v\u00e0 x\u00e1c \u0111\u1ecbnh nh\u1eefng y\u1ebfu t\u1ed1 quan tr\u1ecdng trong ng\u00e0nh b\u00e1n h\u00e0ng m\u00e0 nh\u00e2n vi\u00ean c\u1ea7n \u0111\u1ea1t \u0111\u01b0\u1ee3c.<\/li>\n\n\n\n<li>\u0110\u1eb7t ra m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3, \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c, c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c d\u1ef1a tr\u00ean th\u00f4ng tin v\u00e0 ph\u00e2n t\u00edch.<\/li>\n\n\n\n<li>Li\u00ean k\u1ebft c\u00e1c m\u1ee5c ti\u00eau v\u1edbi KPI th\u00edch h\u1ee3p \u0111\u1ec3 theo d\u00f5i v\u00e0 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t c\u1ee7a nh\u00e2n vi\u00ean.<\/li>\n<\/ul>\n\n\n\n<p>L\u01b0u \u00fd r\u1eb1ng c\u00e1c m\u1ee5c ti\u00eau c\u1ea7n \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh m\u1ed9t c\u00e1ch c\u1ee5 th\u1ec3, \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c v\u00e0 c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111\u1ec3 t\u1ea1o s\u1ef1 minh b\u1ea1ch v\u00e0 kh\u1ea3 thi cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-5.jpg\" alt=\"\u0110\u1ec3 x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c KPI nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng, b\u1ea1n c\u1ea7n x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3\" class=\"wp-image-9501\" width=\"800\" height=\"500\" srcset=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-5.jpg 800w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-5-640x400.jpg 640w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-5-768x480.jpg 768w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-5-696x435.jpg 696w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-5-672x420.jpg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\"><em>\u0110\u1ec3 x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c KPI nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng, b\u1ea1n c\u1ea7n x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3<\/em><\/figcaption><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Lua_chon_cac_chi_so_KPI_phu_hop\"><\/span><strong>L\u1ef1a ch\u1ecdn c\u00e1c ch\u1ec9 s\u1ed1 KPI ph\u00f9 h\u1ee3p<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Qu\u00e1 tr\u00ecnh l\u1ef1a ch\u1ecdn c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u1ec3 th\u00eam v\u00e0o m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u1ea7n th\u1ea3o lu\u1eadn, t\u01b0\u01a1ng t\u00e1c v\u1edbi c\u00e1c b\u00ean li\u00ean quan. C\u00e1c b\u00ean n\u00e0y c\u00f3 th\u1ec3 bao g\u1ed3m qu\u1ea3n l\u00fd, nh\u00e2n vi\u00ean v\u00e0 b\u1ed9 ph\u1eadn li\u00ean quan kh\u00e1c. C\u00e1c ch\u1ec9 s\u1ed1 c\u1ea7n \u0111\u1ea3m b\u1ea3o nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 ch\u1ea5p nh\u1eadn v\u00e0 kh\u1ea3 n\u0103ng th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c. Trong qu\u00e1 tr\u00ecnh l\u1ef1a ch\u1ecdn ch\u1ec9 s\u1ed1 KPI, b\u1ea1n c\u1ea7n l\u01b0u \u00fd nh\u1eefng v\u1ea5n \u0111\u1ec1 sau:<\/p>\n\n\n\n<ul>\n<li>C\u00e1c ch\u1ec9 s\u1ed1 KPI c\u1ea7n ph\u1ea3n \u00e1nh m\u1ee5c ti\u00eau t\u1ed5ng th\u1ec3 c\u1ee7a c\u00f4ng ty v\u00e0 b\u1ed9 ph\u1eadn kinh doanh, b\u00e1n h\u00e0ng.<\/li>\n\n\n\n<li>X\u00e1c \u0111\u1ecbnh KPI d\u1ef1a v\u00e0o c\u00e1c y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn hi\u1ec7u su\u1ea5t nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng.<\/li>\n\n\n\n<li>Ch\u1ecdn nh\u1eefng ch\u1ec9 s\u1ed1 KPI c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c v\u00e0 kh\u1ea3 thi trong vi\u1ec7c thu th\u1eadp d\u1eef li\u1ec7u.<\/li>\n\n\n\n<li>N\u00ean t\u1ea1o s\u1ef1 \u0111a d\u1ea1ng trong KPI \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 c\u00e1c kh\u00eda c\u1ea1nh kh\u00e1c nhau c\u1ee7a hi\u1ec7u su\u1ea5t b\u00e1n h\u00e0ng.<\/li>\n\n\n\n<li>\u0110i\u1ec1u ch\u1ec9nh c\u00e1c ch\u1ec9 s\u1ed1 KPI d\u1ef1a tr\u00ean ng\u00e0nh h\u00e0ng c\u1ee5 th\u1ec3 v\u00e0 y\u00eau c\u1ea7u c\u00f4ng vi\u1ec7c c\u1ee7a c\u00f4ng ty.<\/li>\n\n\n\n<li>X\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 v\u00e0 ti\u00eau ch\u00ed \u0111o l\u01b0\u1eddng cho m\u1ed7i KPI.<\/li>\n<\/ul>\n\n\n\n<p><strong><em>&gt;&gt;&gt; T\u00ecm hi\u1ec3u th\u00eam: <\/em><\/strong><a href=\"https:\/\/www.testcenter.vn\/blog\/kpi-cho-nhan-vien-kinh-doanh\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><em>Top 9 ch\u1ec9 s\u1ed1 KPI cho nh\u00e2n vi\u00ean kinh doanh nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n bi\u1ebft<\/em><\/strong><\/a><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"800\" height=\"500\" src=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-6.jpg\" alt=\"L\u1ef1a ch\u1ecdn KPI ph\u00f9 h\u1ee3p \u0111\u1ec3 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng d\u1ec5 d\u00e0ng \u0111\u1ea1t \u0111\u01b0\u1ee3c ch\u00fang\" class=\"wp-image-9500\" srcset=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-6.jpg 800w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-6-640x400.jpg 640w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-6-768x480.jpg 768w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-6-696x435.jpg 696w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-6-672x420.jpg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\"><em>L\u1ef1a ch\u1ecdn KPI ph\u00f9 h\u1ee3p \u0111\u1ec3 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng d\u1ec5 d\u00e0ng \u0111\u1ea1t \u0111\u01b0\u1ee3c ch\u00fang<\/em><\/figcaption><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Xay_dung_bang_KPI_cho_nhan_vien_ban_hang\"><\/span><strong>X\u00e2y d\u1ef1ng b\u1ea3ng KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Sau khi \u0111\u00e3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c c\u00e1c ch\u1ec9 s\u1ed1 s\u1ebd c\u00f3 trong b\u1ea3ng m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng, b\u1ea1n c\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u x\u00e2y d\u1ef1ng b\u1ea3ng n\u00e0y. \u0110\u1ed1i v\u1edbi b\u01b0\u1edbc n\u00e0y, b\u1ea1n c\u1ea7n l\u01b0u \u00fd nh\u1eefng v\u1ea5n \u0111\u1ec1 sau:<\/p>\n\n\n\n<ul>\n<li>X\u00e1c \u0111\u1ecbnh c\u00e1c ch\u1ec9 s\u1ed1 KPI ph\u00f9 h\u1ee3p d\u1ef1a tr\u00ean y\u00eau c\u1ea7u c\u00f4ng vi\u1ec7c v\u00e0 m\u1ee5c ti\u00eau t\u1ed5ng th\u1ec3.<\/li>\n\n\n\n<li>\u0110\u1eb7t m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 cho t\u1eebng ch\u1ec9 s\u1ed1 KPI v\u00e0 x\u00e1c \u0111\u1ecbnh ti\u00eau ch\u00ed \u0111o l\u01b0\u1eddng.<\/li>\n\n\n\n<li>Thi\u1ebft k\u1ebf b\u1ea3ng KPI v\u1edbi c\u00e1c c\u1ed9t t\u01b0\u01a1ng \u1ee9ng cho t\u1eebng ch\u1ec9 s\u1ed1 KPI v\u00e0 c\u00e1c th\u00f4ng tin li\u00ean quan kh\u00e1c.<\/li>\n\n\n\n<li>\u0110\u1ea3m b\u1ea3o b\u1ea3ng KPI minh b\u1ea1ch, d\u1ec5 hi\u1ec3u v\u00e0 giao ti\u1ebfp r\u00f5 r\u00e0ng v\u1edbi nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng.<\/li>\n\n\n\n<li>Theo d\u00f5i v\u00e0 c\u1eadp nh\u1eadt b\u1ea3ng KPI \u0111\u1ecbnh k\u1ef3 \u0111\u1ec3 theo d\u00f5i hi\u1ec7u su\u1ea5t v\u00e0 \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c.<\/li>\n<\/ul>\n\n\n\n<p><strong><em>&gt;&gt;&gt; T\u00ecm hi\u1ec3u th\u00eam: <\/em><\/strong><a href=\"https:\/\/www.testcenter.vn\/blog\/mau-kpi-cho-nhan-vien-kinh-doanh\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><em>B\u1ea3ng m\u1eabu KPI cho nh\u00e2n vi\u00ean kinh doanh [C\u1eadp nh\u1eadt m\u1edbi]<\/em><\/strong><\/a><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"800\" height=\"500\" src=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-7.jpg\" alt=\"B\u1ea3ng m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u1ea7n ph\u00f9 h\u1ee3p v\u1edbi th\u1ef1c t\u1ebf\" class=\"wp-image-9499\" srcset=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-7.jpg 800w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-7-640x400.jpg 640w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-7-768x480.jpg 768w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-7-696x435.jpg 696w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-7-672x420.jpg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\"><em>B\u1ea3ng m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u1ea7n ph\u00f9 h\u1ee3p v\u1edbi th\u1ef1c t\u1ebf<\/em><\/figcaption><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Dat_muc_tieu_va_tieu_chi_do_luong_KPI\"><\/span><strong>\u0110\u1eb7t m\u1ee5c ti\u00eau v\u00e0 ti\u00eau ch\u00ed \u0111o l\u01b0\u1eddng KPI<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u0110\u1eb7t c\u00e1c m\u1ee5c ti\u00eau v\u00e0 ti\u00eau ch\u00ed \u0111\u1ec3 \u0111o l\u01b0\u1eddng c\u00e1c ch\u1ec9 s\u1ed1 KPI c\u1ee7a nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng l\u00e0 c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u1ecbnh h\u01b0\u1edbng, \u0111o l\u01b0\u1eddng, \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c. \u0110i\u1ec1u n\u00e0y gi\u00fap nh\u00e2n vi\u00ean v\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00fd t\u1eadp trung v\u00e0o nh\u1eefng g\u00ec quan tr\u1ecdng nh\u1ea5t, \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau v\u00e0 th\u00fac \u0111\u1ea9y s\u1ef1 ph\u00e1t tri\u1ec3n c\u00e1 nh\u00e2n v\u00e0 t\u1ed5 ch\u1ee9c. \u0110\u1ed1i v\u1edbi b\u01b0\u1edbc n\u00e0y, b\u1ea1n c\u1ea7n l\u01b0u \u00fd nh\u1eefng v\u1ea5n \u0111\u1ec1 sau:<\/p>\n\n\n\n<ul>\n<li>M\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 l\u00e0 nh\u1eefng k\u1ebft qu\u1ea3 ho\u1eb7c m\u1ee9c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u00e0 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u1ea7n \u0111\u1ea1t \u0111\u01b0\u1ee3c.<\/li>\n\n\n\n<li>M\u1ee5c ti\u00eau c\u1ea7n \u0111\u01b0\u1ee3c \u0111\u1ecbnh r\u00f5 v\u00e0 ph\u1ea3n \u00e1nh m\u1ee5c ti\u00eau t\u1ed5ng th\u1ec3 c\u1ee7a c\u00f4ng ty, ph\u00f2ng kinh doanh b\u00e1n h\u00e0ng.<\/li>\n\n\n\n<li>M\u1ee5c ti\u00eau v\u00e0 ti\u00eau ch\u00ed \u0111o l\u01b0\u1eddng c\u1ea7n \u0111\u01b0\u1ee3c \u0111\u1ecbnh r\u00f5, d\u1ec5 hi\u1ec3u, ph\u00f9 h\u1ee3p v\u1edbi th\u1ef1c t\u1ebf c\u00f4ng vi\u1ec7c.<\/li>\n\n\n\n<li>\u0110\u1ea3m b\u1ea3o r\u1eb1ng m\u1ee5c ti\u00eau v\u00e0 ti\u00eau ch\u00ed \u0111o l\u01b0\u1eddng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c thu th\u1eadp d\u1eef li\u1ec7u m\u1ed9t c\u00e1ch kh\u1ea3 thi, \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c.<\/li>\n\n\n\n<li>M\u1ed7i ch\u1ec9 s\u1ed1 KPI c\u1ea7n c\u00f3 m\u1ed9t m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 v\u00e0 ti\u00eau ch\u00ed \u0111o l\u01b0\u1eddng ri\u00eang.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"800\" height=\"500\" src=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-8.jpg\" alt=\"C\u00e1c m\u1ee5c ti\u00eau, ti\u00eau ch\u00ed \u0111o l\u01b0\u1eddng KPI s\u1ebd gi\u00fap nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng \u0111\u00e1nh gi\u00e1 c\u00f4ng vi\u1ec7c\" class=\"wp-image-9498\" srcset=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-8.jpg 800w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-8-640x400.jpg 640w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-8-768x480.jpg 768w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-8-696x435.jpg 696w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-8-672x420.jpg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\"><em>C\u00e1c m\u1ee5c ti\u00eau, ti\u00eau ch\u00ed \u0111o l\u01b0\u1eddng KPI s\u1ebd gi\u00fap nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng \u0111\u00e1nh gi\u00e1 c\u00f4ng vi\u1ec7c<\/em><\/figcaption><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Thiet_lap_chu_ky_do_luong_va_theo_doi\"><\/span><strong>Thi\u1ebft l\u1eadp chu k\u1ef3 \u0111o l\u01b0\u1eddng v\u00e0 theo d\u00f5i<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Thi\u1ebft l\u1eadp chu k\u1ef3 \u0111o l\u01b0\u1eddng v\u00e0 theo d\u00f5i KPI c\u1ee7a nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng l\u00e0 b\u01b0\u1edbc ti\u1ebfp theo m\u00e0 b\u1ea1n c\u1ea7n th\u1ef1c hi\u1ec7n. Qu\u00e1 tr\u00ecnh \u0111o l\u01b0\u1eddng, theo d\u00f5i theo chu k\u1ef3 s\u1ebd gi\u00fap b\u1ea1n \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t, \u0111\u1ecbnh h\u01b0\u1edbng c\u00f4ng vi\u1ec7c, theo d\u00f5i ti\u1ebfn \u0111\u1ed9 v\u00e0 th\u00fac \u0111\u1ea9y m\u1ee5c ti\u00eau. B\u00ean c\u1ea1nh \u0111\u00f3, \u0111o l\u01b0\u1eddng, theo d\u00f5i KPI th\u01b0\u1eddng xuy\u00ean, theo chu k\u1ef3 c\u0169ng s\u1ebd t\u1ea1o \u0111\u1ed9ng l\u1ef1c v\u00e0 \u0111\u00e1nh gi\u00e1 c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch c\u00f4ng b\u1eb1ng h\u01a1n cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng, T\u1eeb \u0111\u00f3 qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a b\u1ed9 ph\u1eadn b\u00e1n h\u00e0ng h\u01a1n.<\/p>\n\n\n\n<p><strong><em>&gt;&gt;&gt; T\u00ecm hi\u1ec3u th\u00eam: <\/em><\/strong><a href=\"https:\/\/www.testcenter.vn\/blog\/quy-trinh-dao-tao-nhan-vien-ban-hang\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><em>Quy tr\u00ecnh \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3 v\u1edbi 5 b\u01b0\u1edbc<\/em><\/strong><\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Danh_gia_KPI_va_phan_hoi_cho_cac_ben_lien_quan\"><\/span><strong>\u0110\u00e1nh gi\u00e1 KPI v\u00e0 ph\u1ea3n h\u1ed3i cho c\u00e1c b\u00ean li\u00ean quan<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>C\u00e1ch \u0111\u00e1nh gi\u00e1 th\u01b0\u1eddng d\u1ef1a tr\u00ean vi\u1ec7c so s\u00e1nh k\u1ebft qu\u1ea3 th\u1ef1c t\u1ebf \u0111\u1ea1t \u0111\u01b0\u1ee3c v\u1edbi m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1eb7t ra trong b\u1ea3ng m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng m\u00e0 b\u1ea1n \u0111\u00e3 x\u00e2y d\u1ef1ng tr\u01b0\u1edbc \u0111\u00f3. B\u1ea1n c\u0169ng c\u00f3 th\u1ec3 tham kh\u1ea3o m\u1ed9t s\u1ed1 ph\u01b0\u01a1ng ph\u00e1p th\u00f4ng th\u01b0\u1eddng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 KPI c\u1ee7a nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng nh\u01b0 sau:<\/p>\n\n\n\n<ul>\n<li>So s\u00e1nh v\u1edbi t\u1eebng m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3.<\/li>\n\n\n\n<li>S\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3 v\u00e0 xu h\u01b0\u1edbng \u0111\u1ec3 theo d\u00f5i c\u00e1c ch\u1ec9 s\u1ed1 KPI theo th\u1eddi gian.<\/li>\n\n\n\n<li>\u0110\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a c\u00f4ng vi\u1ec7c v\u00e0 d\u1ecbch v\u1ee5 b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng ph\u1ea3n h\u1ed3i t\u1eeb kh\u00e1ch h\u00e0ng ho\u1eb7c kh\u1ea3o s\u00e1t.&nbsp;<\/li>\n\n\n\n<li>\u0110\u00e1nh gi\u00e1 quy tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean qua nh\u1eefng y\u1ebfu t\u1ed1 nh\u01b0 kh\u1ea3 n\u0103ng nh\u00e2n vi\u00ean qu\u1ea3n l\u00fd th\u1eddi gian, giao ti\u1ebfp, qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng,&#8230; \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c.<\/li>\n\n\n\n<li>So s\u00e1nh v\u1edbi ti\u00eau chu\u1ea9n ho\u1eb7c ng\u01b0\u1ee1ng \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp (c\u00f3 th\u1ec3 l\u00e0 ng\u01b0\u1ee1ng c\u1ee7a ng\u00e0nh, l\u0129nh v\u1ef1c so v\u1edbi c\u00e1c m\u1ee5c ti\u00eau c\u1ee7a c\u00f4ng ty).<\/li>\n\n\n\n<li>S\u1eed d\u1ee5ng nhi\u1ec1u ti\u00eau ch\u00ed v\u00e0 ch\u1ec9 s\u1ed1 KPI \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 \u0111a chi\u1ec1u, t\u1ed5ng th\u1ec3 hi\u1ec7u su\u1ea5t c\u1ee7a nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Sau khi \u0111\u00e3 c\u00f3 nh\u1eefng \u0111\u00e1nh gi\u00e1 c\u1ee5 th\u1ec3, b\u1ea1n c\u1ea7n ph\u1ea3n h\u1ed3i cho c\u00e1c b\u00ean li\u00ean quan. S\u1ef1 ph\u1ea3n h\u1ed3i n\u00e0y c\u1ea7n:<\/p>\n\n\n\n<ul>\n<li>X\u00e2y d\u1ef1ng c\u00e1c ch\u00ednh s\u00e1ch c\u00f4ng nh\u1eadn, khen th\u01b0\u1edfng ph\u00f9 h\u1ee3p, k\u1ecbp th\u1eddi cho nh\u1eefng nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u00f3 th\u00e0nh t\u00edch t\u1ed1t, c\u1ed1 g\u1eafng trong c\u00f4ng vi\u1ec7c.<\/li>\n\n\n\n<li>\u0110\u01b0a ra c\u00e1c h\u00ecnh th\u1ee9c x\u1eed ph\u1ea1t, k\u1ef7 lu\u1eadt ph\u00f9 h\u1ee3p cho nh\u1eefng nh\u00e2n vi\u00ean kh\u00f4ng c\u00f3 s\u1ef1 ph\u00e1t tri\u1ec3n, kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c KPI \u0111\u00e3 \u0111\u1ec1 ra tr\u01b0\u1edbc \u0111\u00f3.<\/li>\n\n\n\n<li>G\u1eedi th\u00f4ng tin \u0111\u00e1nh gi\u00e1 cho tr\u01b0\u1edfng b\u1ed9 ph\u1eadn c\u00e1c ph\u00f2ng ban, c\u00e1c b\u00ean li\u00ean quan \u0111\u1ec3 l\u01b0u tr\u1eef v\u00e0 s\u1eed d\u1ee5ng trong t\u01b0\u01a1ng lai.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"800\" height=\"500\" src=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-9.jpg\" alt=\"C\u1ea7n x\u1eed ph\u1ea1t, khen th\u01b0\u1edfng k\u1ecbp th\u1eddi \u0111\u1ed1i v\u1edbi nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng sau \u0111\u00e1nh gi\u00e1 KPI\" class=\"wp-image-9497\" srcset=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-9.jpg 800w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-9-640x400.jpg 640w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-9-768x480.jpg 768w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-9-696x435.jpg 696w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2023\/07\/mau-kpi-cho-nhan-vien-ban-hang-testcenter-9-672x420.jpg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\"><em>C\u1ea7n x\u1eed ph\u1ea1t, khen th\u01b0\u1edfng k\u1ecbp th\u1eddi \u0111\u1ed1i v\u1edbi nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng sau \u0111\u00e1nh gi\u00e1 KPI<\/em><\/figcaption><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Tinh_chinh_cai_tien_KPI_lien_tuc\"><\/span><strong>Tinh ch\u1ec9nh, c\u1ea3i ti\u1ebfn KPI li\u00ean t\u1ee5c<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Qu\u00e1 tr\u00ecnh x\u00e2y d\u1ef1ng b\u1ea3ng m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u1ea7n \u0111\u01b0\u1ee3c tinh ch\u1ec9nh v\u00e0 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c. \u0110i\u1ec1u n\u00e0y s\u1ebd c\u1ea7n thi\u1ebft b\u1edfi nh\u1eefng nguy\u00ean nh\u00e2n sau:<\/p>\n\n\n\n<ul>\n<li>Tinh ch\u1ec9nh KPI gi\u00fap \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng v\u1eabn ph\u00f9 h\u1ee3p v\u00e0 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c xu h\u01b0\u1edbng, s\u1ef1 thay \u0111\u1ed5i c\u1ee7a m\u00f4i tr\u01b0\u1eddng kinh doanh.<\/li>\n\n\n\n<li>Gi\u00fap \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c ch\u1ec9 s\u1ed1 c\u00f3 t\u00ednh kh\u1ea3 thi, c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111o l\u01b0\u1eddng m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c v\u00e0 \u0111\u00e1ng tin c\u1eady.<\/li>\n\n\n\n<li>Gi\u00fap \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c ch\u1ec9 s\u1ed1 ph\u1ea3n \u00e1nh v\u00e0 h\u1ed7 tr\u1ee3 chi\u1ebfn l\u01b0\u1ee3c m\u1edbi c\u1ee7a c\u00f4ng ty.<\/li>\n\n\n\n<li>Gi\u00fap \u0111i\u1ec1u ch\u1ec9nh \u01b0u ti\u00ean v\u00e0 t\u1eadp trung c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng v\u00e0o nh\u1eefng m\u1ee5c ti\u00eau quan tr\u1ecdng, \u01b0u ti\u00ean nh\u1ea5t.<\/li>\n\n\n\n<li>Tinh ch\u1ec9nh v\u00e0 c\u1ea3i ti\u1ebfn KPI mang l\u1ea1i c\u01a1 h\u1ed9i \u0111\u1ec3 kh\u00e1m ph\u00e1, tri\u1ec3n khai c\u00e1c bi\u1ec7n ph\u00e1p c\u1ea3i ti\u1ebfn hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng.<\/li>\n<\/ul>\n\n\n\n<p><strong><em>&gt;&gt;&gt; T\u00ecm hi\u1ec3u th\u00eam: <\/em><\/strong><a href=\"https:\/\/www.testcenter.vn\/blog\/tieu-chi-danh-gia-nhan-vien-ban-hang\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><em>Ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng (k\u00e8m \u0111\u1ec1 test n\u0103ng l\u1ef1c)<\/em><\/strong><\/a><\/p>\n\n\n\n<p><strong>M\u1eabu KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng<\/strong> l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 quan tr\u1ecdng \u0111\u1ec3 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00e1c ho\u1ea1t \u0111\u1ed9ng kinh doanh v\u00e0 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u1ee7a nh\u00e2n vi\u00ean. B\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau kinh doanh, c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t ch\u00ednh v\u00e0 c\u00e1c m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh c\u1ee7a ch\u00fang, c\u00f9ng v\u1edbi vi\u1ec7c \u0111\u00e1nh gi\u00e1 v\u00e0 c\u1ea3i thi\u1ec7n KPI, doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 cao nh\u1ea5t t\u1eeb m\u1eabu KPI c\u1ee7a h\u1ecd. Hy v\u1ecdng b\u00e0i vi\u1ebft <a href=\"https:\/\/www.testcenter.vn\/blog\/danh-muc\/tin-tuc\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Tin T\u1ee9c<\/strong><\/a> c\u1ee7a <strong>Testcenter <\/strong>ng\u00e0y h\u00f4m nay s\u1ebd gi\u00fap \u00edch cho b\u1ea1n trong qu\u00e1 tr\u00ecnh x\u00e2y d\u1ef1ng KPI nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0110\u1ed1i v\u1edbi nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng, c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t ch\u00ednh (KPI) \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 \u0111o l\u01b0\u1eddng ho\u1ea1t \u0111\u1ed9ng kinh doanh v\u00e0 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u1ee7a nh\u00e2n vi\u00ean. Tuy nhi\u00ean, vi\u1ec7c x\u00e1c \u0111\u1ecbnh v\u00e0 \u00e1p d\u1ee5ng KPI hi\u1ec7u qu\u1ea3 v\u1eabn l\u00e0 m\u1ed9t th\u00e1ch th\u1ee9c \u0111\u1ed1i v\u1edbi nhi\u1ec1u doanh nghi\u1ec7p. Trong b\u00e0i vi\u1ebft [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":9506,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[199],"tags":[791,1250,486,485],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.12 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>M\u1eabu KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng| V\u00ed d\u1ee5 v\u00e0 quy tr\u00ecnh x\u00e2y d\u1ef1ng<\/title>\n<meta name=\"description\" content=\"Trong b\u00e0i vi\u1ebft n\u00e0y, Testcenter s\u1ebd c\u00f9ng b\u1ea1n t\u00ecm hi\u1ec3u v\u1ec1 m\u1eabu KPI cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng v\u00e0 c\u00e1ch \u00e1p d\u1ee5ng ch\u00fang \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u 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