{"id":5890,"date":"2021-12-02T10:26:09","date_gmt":"2021-12-02T10:26:09","guid":{"rendered":"https:\/\/www.testcenter.vn\/blog\/?p=5890"},"modified":"2021-12-02T10:26:36","modified_gmt":"2021-12-02T10:26:36","slug":"danh-gia-kpi","status":"publish","type":"post","link":"https:\/\/www.testcenter.vn\/blog\/danh-gia-kpi\/","title":{"rendered":"5 b\u01b0\u1edbc x\u00e2y d\u1ef1ng quy tr\u00ecnh \u0111\u00e1nh gi\u00e1 KPI cho t\u1eebng nh\u00e2n vi\u00ean"},"content":{"rendered":"\n<p><strong><em><a href=\"https:\/\/www.testcenter.vn\/blog\/danh-gia-kpi\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u0110\u00e1nh gi\u00e1 KPI<\/a><\/em><\/strong><em> l\u00e0 ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1 \u0111\u01b0\u1ee3c \u01b0a chu\u1ed9ng h\u00e0ng \u0111\u1ea7u hi\u1ec7n nay. \u0110\u1ec3 c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng KPI m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n hi\u1ec3u r\u00f5 v\u1ec1 t\u00ednh ch\u1ea5t, \u0111\u1eb7c th\u00f9 c\u1ee7a KPI. T\u1eeb \u0111\u00f3, chu\u1ea9n h\u00f3a quy tr\u00ecnh \u0111\u00e1nh gi\u00e1 trong doanh nghi\u1ec7p. H\u00e3y c\u00f9ng t\u00ecm hi\u1ec3u 5 b\u01b0\u1edbc x\u00e2y d\u1ef1ng quy tr\u00ecnh \u0111\u00e1nh gi\u00e1 KPI cho t\u1eebng nh\u00e2n vi\u00ean ngay trong b\u00e0i vi\u1ebft n\u00e0y nh\u00e9!<\/em><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_52 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\" role=\"button\"><label for=\"item-69e4921ecdaac\" ><span class=\"\"><span style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input aria-label=\"Toggle\" aria-label=\"item-69e4921ecdaac\"  type=\"checkbox\" id=\"item-69e4921ecdaac\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.testcenter.vn\/blog\/danh-gia-kpi\/#Danh_gia_KPI_la_gi\" title=\"\u0110\u00e1nh gi\u00e1 KPI l\u00e0 g\u00ec?\">\u0110\u00e1nh gi\u00e1 KPI l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.testcenter.vn\/blog\/danh-gia-kpi\/#5_buoc_xay_dung_quy_trinh_danh_gia_KPI_cho_tung_nhan_vien\" title=\"5 b\u01b0\u1edbc x\u00e2y d\u1ef1ng quy tr\u00ecnh \u0111\u00e1nh gi\u00e1 KPI cho t\u1eebng nh\u00e2n vi\u00ean\">5 b\u01b0\u1edbc x\u00e2y d\u1ef1ng quy tr\u00ecnh \u0111\u00e1nh gi\u00e1 KPI cho t\u1eebng nh\u00e2n vi\u00ean<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.testcenter.vn\/blog\/danh-gia-kpi\/#Buoc_1_Xac_dinh_bo_phan_nguoi_xay_dung_KPIs\" title=\"B\u01b0\u1edbc 1: X\u00e1c \u0111\u1ecbnh b\u1ed9 ph\u1eadn, ng\u01b0\u1eddi x\u00e2y d\u1ef1ng KPIs\">B\u01b0\u1edbc 1: X\u00e1c \u0111\u1ecbnh b\u1ed9 ph\u1eadn, ng\u01b0\u1eddi x\u00e2y d\u1ef1ng KPIs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.testcenter.vn\/blog\/danh-gia-kpi\/#Buoc_2_Xac_dinh_cac_chi_so_KPIs\" title=\"B\u01b0\u1edbc 2: X\u00e1c \u0111\u1ecbnh c\u00e1c ch\u1ec9 s\u1ed1 KPIs&nbsp;\">B\u01b0\u1edbc 2: X\u00e1c \u0111\u1ecbnh c\u00e1c ch\u1ec9 s\u1ed1 KPIs&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.testcenter.vn\/blog\/danh-gia-kpi\/#Buoc_3_Danh_gia_muc_do_hoan_thanh_KPI\" title=\"B\u01b0\u1edbc 3: \u0110\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh KPI\">B\u01b0\u1edbc 3: \u0110\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh KPI<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.testcenter.vn\/blog\/danh-gia-kpi\/#Buoc_4_Lien_he_giua_danh_gia_KPIs_va_luong_thuong\" title=\"B\u01b0\u1edbc 4: Li\u00ean h\u1ec7 gi\u1eefa \u0111\u00e1nh gi\u00e1 KPIs v\u00e0 l\u01b0\u01a1ng th\u01b0\u1edfng\">B\u01b0\u1edbc 4: Li\u00ean h\u1ec7 gi\u1eefa \u0111\u00e1nh gi\u00e1 KPIs v\u00e0 l\u01b0\u01a1ng th\u01b0\u1edfng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.testcenter.vn\/blog\/danh-gia-kpi\/#Buoc_5_Dieu_chinh_va_toi_uu_KPI\" title=\"B\u01b0\u1edbc 5: \u0110i\u1ec1u ch\u1ec9nh v\u00e0 t\u1ed1i \u01b0u KPI&nbsp;\">B\u01b0\u1edbc 5: \u0110i\u1ec1u ch\u1ec9nh v\u00e0 t\u1ed1i \u01b0u KPI&nbsp;<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.testcenter.vn\/blog\/danh-gia-kpi\/#Mau_danh_gia_KPI_danh_cho_doanh_nghiep\" title=\"M\u1eabu \u0111\u00e1nh gi\u00e1 KPI d\u00e0nh cho doanh nghi\u1ec7p\">M\u1eabu \u0111\u00e1nh gi\u00e1 KPI d\u00e0nh cho doanh nghi\u1ec7p<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.testcenter.vn\/blog\/danh-gia-kpi\/#Ket_luan\" title=\"K\u1ebft lu\u1eadn\">K\u1ebft lu\u1eadn<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Danh_gia_KPI_la_gi\"><\/span><strong>\u0110\u00e1nh gi\u00e1 KPI l\u00e0 g\u00ec?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong><em>Tham kh\u1ea3o th\u00eam:<\/em><\/strong><\/p>\n\n\n\n<p>>> <strong><em><a href=\"https:\/\/www.testcenter.vn\/blog\/3-diem-khac-nhau-giua-okr-va-kpi\/\" target=\"_blank\" rel=\"noreferrer noopener\">3 \u0111i\u1ec3m kh\u00e1c nhau gi\u1eefa OKR v\u00e0 KPI m\u00e0 nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n bi\u1ebft<\/a><\/em><\/strong><\/p>\n\n\n\n<p>>> <strong><em><a href=\"https:\/\/www.testcenter.vn\/blog\/mau-danh-gia-kpi\/\" target=\"_blank\" rel=\"noreferrer noopener\">9 m\u1eabu \u0111\u00e1nh gi\u00e1 KPI c\u1ee7a nh\u00e2n vi\u00ean d\u00e0nh ri\u00eang cho nh\u00e0 qu\u1ea3n l\u00fd<\/a><\/em><\/strong><\/p>\n\n\n\n<p>>> <strong><em><a href=\"https:\/\/www.testcenter.vn\/blog\/quan-ly-nhan-su-hieu-qua\/\" target=\"_blank\" rel=\"noreferrer noopener\">7 &#8220;b\u00ed quy\u1ebft&#8221; qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 hi\u1ec7u qu\u1ea3 cho nh\u00e0 qu\u1ea3n l\u00fd<\/a><\/em><\/strong><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/lh4.googleusercontent.com\/XijOPIpRR84lrO2hM9mfnvpnVft5H4hWz7uQQiMPwoUUsk1erTXuUSAPGltdPCGzSYlj1QxMsTBtkj731gHwRvMaR5zQ9X29c6oUaAhtxkZJQkG2VcJnX62TNY3DZOX42dZjKeLN\" alt=\"x\u00e2y d\u1ef1ng quy tr\u00ecnh \u0111\u00e1nh gi\u00e1 KPIs\" width=\"720\" height=\"480\"\/><figcaption>\u0110\u00e1nh gi\u00e1 KPI l\u00e0 g\u00ec?<\/figcaption><\/figure><\/div>\n\n\n\n<p>\u0110\u1ea7u ti\u00ean, KPI (theo ti\u1ebfng anh l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a Key Performance Indicator) c\u00f3 ngh\u0129a l\u00e0 ch\u1ec9 s\u1ed1 \u0111\u00e1nh gi\u00e1 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c, l\u00e0 c\u00f4ng c\u1ee5 \u0111o l\u01b0\u1eddng, \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n qua s\u1ed1 li\u1ec7u, t\u1ef7 l\u1ec7, ch\u1ec9 ti\u00eau \u0111\u1ecbnh l\u01b0\u1ee3ng. B\u00ean c\u1ea1nh \u0111\u00f3, \u0111\u00e2y l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c, nh\u1eb1m ph\u1ea3n \u00e1nh hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00e1c t\u1ed5 ch\u1ee9c ho\u1eb7c b\u1ed9 ph\u1eadn ch\u1ee9c n\u0103ng hay c\u00e1 nh\u00e2n.&nbsp;<\/p>\n\n\n\n<p>C\u00e1c t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p th\u01b0\u1eddng s\u1eed d\u1ee5ng \u0111\u00e1nh gi\u00e1 KPI nh\u00e2n vi\u00ean \u1edf nhi\u1ec1u c\u1ea5p \u0111\u1ed9 kh\u00e1c nhau \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 th\u00e0nh c\u00f4ng c\u1ee7a h\u1ecd \u0111\u1ed1i v\u1edbi m\u1ed9t m\u1ee5c ti\u00eau \u0111\u1ec1 ra t\u1eeb tr\u01b0\u1edbc. KPI \u1edf level cao s\u1ebd t\u1eadp trung v\u00e0o c\u00e1c ch\u1ec9 s\u1ed1, m\u1ee5c ti\u00eau chung c\u1ee7a to\u00e0n doanh nghi\u1ec7p. Ng\u01b0\u1ee3c l\u1ea1i, KPI \u1edf c\u1ea5p \u0111\u1ed9 th\u1ea5p \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng cho c\u00e1c h\u1ec7 th\u1ed1ng quy tr\u00ecnh, c\u00e1 nh\u00e2n, ph\u00f2ng ban. Nh\u1eb1m \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c v\u00e0 ti\u1ebfn tr\u00ecnh \u0111\u01a1n l\u1ebb.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_buoc_xay_dung_quy_trinh_danh_gia_KPI_cho_tung_nhan_vien\"><\/span><strong>5 b\u01b0\u1edbc x\u00e2y d\u1ef1ng quy tr\u00ecnh \u0111\u00e1nh gi\u00e1 KPI cho t\u1eebng nh\u00e2n vi\u00ean<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Buoc_1_Xac_dinh_bo_phan_nguoi_xay_dung_KPIs\"><\/span><strong><em>B\u01b0\u1edbc 1: X\u00e1c \u0111\u1ecbnh b\u1ed9 ph\u1eadn, ng\u01b0\u1eddi x\u00e2y d\u1ef1ng KPIs<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>C\u00f3 2 ph\u01b0\u01a1ng ph\u00e1p ch\u00ednh:&nbsp;<\/p>\n\n\n\n<ul><li>C\u00e1c tr\u01b0\u1edfng b\u1ed9 ph\u1eadn s\u1ebd tr\u1ef1c ti\u1ebfp x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng KPIs cho c\u00e1c v\u1ecb tr\u00ed trong b\u1ed9 ph\u1eadn, ph\u00f2ng ban \u0111\u00f3. B\u1ed9 ph\u1eadn, Ph\u00f2ng, Ban c\u00e0ng l\u1edbn th\u00ec c\u00e0ng chia nh\u1ecf vi\u1ec7c x\u00e2y d\u1ef1ng KPIs cho c\u00e1c c\u1ea5p d\u01b0\u1edbi.\u00a0\u00a0<\/li><li>B\u1ed9 ph\u1eadn nh\u00e2n s\u1ef1, \u0111\u1ed9i ng\u0169 qu\u1ea3n l\u00fd c\u1ea5p cao s\u1ebd \u0111\u01b0a ra b\u1ed9 KPIs cho Ph\u00f2ng, Ban, B\u1ed9 ph\u1eadn. Ph\u01b0\u01a1ng ph\u00e1p n\u00e0y \u0111\u1ea3m b\u1ea3o \u0111\u01b0\u1ee3c t\u00ednh kh\u00e1ch quan, khoa h\u1ecdc v\u1ec1 ph\u01b0\u01a1ng ph\u00e1p. Tuy nhi\u00ean, c\u00e1c ch\u1ec9 s\u1ed1 KPIs \u0111\u01b0a ra c\u00f3 th\u1ec3 kh\u00f4ng th\u1ef1c t\u1ebf, kh\u00f4ng th\u1ec3 hi\u1ec7n \u0111\u01b0\u1ee3c \u0111\u00fang ch\u1ee9c n\u0103ng, nhi\u1ec7m v\u1ee5 c\u1ee7a B\u1ed9 ph\u1eadn, Ph\u00f2ng, Ban. \u0110\u1ec3 kh\u1eafc ph\u1ee5c v\u1ea5n \u0111\u1ec1 n\u00e0y, h\u1ec7 th\u1ed1ng KPIs sau khi \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng c\u1ea7n c\u00f3 s\u1ef1 th\u1ea9m \u0111\u1ecbnh, \u0111\u00e1nh gi\u00e1 c\u1ee7a b\u1ed9 ph\u1eadn ch\u1ee9c n\u0103ng.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Buoc_2_Xac_dinh_cac_chi_so_KPIs\"><\/span><strong><em>B\u01b0\u1edbc 2: X\u00e1c \u0111\u1ecbnh c\u00e1c ch\u1ec9 s\u1ed1 KPIs&nbsp;<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>M\u1ed7i v\u1ecb tr\u00ed trong m\u1ed9t b\u1ed9 ph\u1eadn s\u1ebd c\u00f3 nh\u1eefng ch\u1ee9c n\u0103ng, tr\u00e1ch nhi\u1ec7m ri\u00eang n\u00ean y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t khi x\u00e2y d\u1ef1ng c\u00e1c ch\u1ec9 s\u1ed1 KPIs l\u00e0 ph\u1ea3i \u0111\u1ea3m b\u1ea3o ch\u00fang \u0111\u01b0\u1ee3c g\u1eafn b\u00f3 ch\u1eb7t ch\u1ebd v\u1edbi nh\u1eefng m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 c\u1ee7a ph\u00f2ng ban, doanh nghi\u1ec7p.\u00a0\u00a0<\/p>\n\n\n\n<p>Sau khi \u0111\u00e3 th\u1ed1ng nh\u1ea5t \u0111\u01b0\u1ee3c KPI v\u1edbi ph\u1ea7n m\u1ee5c ti\u00eau c\u1ee7a v\u1ecb tr\u00ed, ph\u00f2ng ban, b\u01b0\u1edbc ti\u1ebfp theo, b\u1ea1n c\u1ea7n \u1ee9ng d\u1ee5ng nh\u1eefng ti\u00eau ch\u00ed SMART \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 t\u1eebng ch\u1ec9 s\u1ed1 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c. Ti\u00eau ch\u00ed SMART \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 t\u1eebng ch\u1ec9 s\u1ed1 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c<\/p>\n\n\n\n<ul><li>S &nbsp; &nbsp; \u2013 &nbsp; &nbsp; Specific: M\u1ee5c ti\u00eau c\u1ee5 th\u1ec3<\/li><li>M&nbsp; &nbsp; \u2013 &nbsp; &nbsp; Measurable: M\u1ee5c ti\u00eau \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c<\/li><li>A &nbsp; &nbsp; \u2013 &nbsp; &nbsp; Attainable: M\u1ee5c ti\u00eau c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c<\/li><li>R &nbsp; &nbsp; \u2013 &nbsp; &nbsp; Relevant: M\u1ee5c ti\u00eau th\u1ef1c t\u1ebf<\/li><li>T &nbsp; &nbsp; \u2013 &nbsp; &nbsp; Timebound: M\u1ee5c ti\u00eau c\u00f3 th\u1eddi h\u1ea1n c\u1ee5 th\u1ec3<\/li><\/ul>\n\n\n\n<p>N\u1ebfu c\u00e1c ch\u1ec9 s\u1ed1 KPIs x\u00e2y d\u1ef1ng kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c ti\u00eau ch\u00ed SMART, n\u00f3 kh\u00f4ng ch\u1ec9 g\u00e2y \u1ea3nh h\u01b0\u1edfng x\u1ea5u \u0111\u1ebfn vi\u1ec7c \u0111\u00e1nh gi\u00e1 n\u00f3i ri\u00eang m\u00e0 c\u00f2n g\u00e2y h\u1eadu qu\u1ea3 ti\u00eau c\u1ef1c cho h\u1ec7 th\u1ed1ng qu\u1ea3n tr\u1ecb t\u1ed5 ch\u1ee9c n\u00f3i chung.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/lh6.googleusercontent.com\/UCRy91KNsUgzbgMHCaL4GHlfDQvPSxAp5KJKiRKWAbQBmHzAPOiovxubuLnHbjpIg--aSAWWGHsE075eqSKRujXqRhH_4khz9nL3iu4XmweaaT_GU9GZzV35bmRbCHNrmFj3nxIk\" alt=\"c\u00f4ng c\u1ee5 test online gi\u00e1 r\u1ebb \" width=\"720\" height=\"480\"\/><figcaption><em>X\u00e1c \u0111\u1ecbnh c\u00e1c ch\u1ec9 s\u1ed1 KPIs&nbsp;<\/em><\/figcaption><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Buoc_3_Danh_gia_muc_do_hoan_thanh_KPI\"><\/span><strong><em>B\u01b0\u1edbc 3: \u0110\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh KPI<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Sau khi \u0111\u00e3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c KPIs cho t\u1eebng v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c trong doanh nghi\u1ec7p, \u0111\u00e3 \u0111\u1ebfn l\u00fac \u00e1p d\u1ee5ng n\u00f3 v\u00e0o trong vi\u1ec7c qu\u1ea3n tr\u1ecb, c\u1ea3 nh\u00e2n s\u1ef1 v\u00e0 n\u0103ng su\u1ea5t. C\u00f3 th\u1ec3 ph\u00e2n chia\u00a0v\u1ec1 3 nh\u00f3m ch\u00ednh:1. Nh\u00f3m t\u1ed1n nhi\u1ec1u th\u1eddi gian \u0111\u1ec3 th\u1ef1c hi\u1ec7n, \u1ea3nh h\u01b0\u1edfng nhi\u1ec1u \u0111\u1ebfn m\u1ee5c ti\u00eau chung.<\/p>\n\n\n\n<p>2. Nh\u00f3m t\u1ed1n \u00edt th\u1eddi gian \u0111\u1ec3 th\u1ef1c hi\u1ec7n, \u1ea3nh h\u01b0\u1edfng nhi\u1ec1u \u0111\u1ebfn m\u1ee5c ti\u00eau chung v\u00e0 t\u1ed1n nhi\u1ec1u th\u1eddi gian \u0111\u1ec3 th\u1ef1c hi\u1ec7n, \u1ea3nh h\u01b0\u1edfng \u00edt \u0111\u1ebfn m\u1ee5c ti\u00eau chung.<\/p>\n\n\n\n<p>3. Nh\u00f3m t\u1ed1n \u00edt th\u1eddi gian v\u00e0 \u1ea3nh h\u01b0\u1edfng \u00edt.<\/p>\n\n\n\n<p>M\u1ed7i nh\u00f3m n\u00e0y th\u01b0\u1eddng s\u1ebd c\u00f3 tr\u1ecdng s\u1ed1 kh\u00e1c nhau, t\u00f9y thu\u1ed9c v\u00e0o m\u1ee9c \u0111\u1ed9 quan tr\u1ecdng c\u1ee7a ch\u00fang. Ch\u1eb3ng h\u1ea1n nh\u01b0: A: 50%; B: 30% v\u00e0 C: 20%. \u0110\u1ec3 \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh c\u1ee7a m\u1ed9t nh\u00e2n vi\u00ean A c\u00f3 s\u1ebd bao g\u1ed3m c\u1ea3 3 y\u1ebfu t\u1ed1 KPI: A, B v\u00e0 C.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Buoc_4_Lien_he_giua_danh_gia_KPIs_va_luong_thuong\"><\/span><strong><em>B\u01b0\u1edbc 4: Li\u00ean h\u1ec7 gi\u1eefa \u0111\u00e1nh gi\u00e1 KPIs v\u00e0 l\u01b0\u01a1ng th\u01b0\u1edfng<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>V\u1edbi m\u1ed7i m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh KPIs, ng\u01b0\u1eddi x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng KPIs s\u1ebd x\u00e1c \u0111\u1ecbnh m\u1ed9t m\u1ee9c l\u01b0\u01a1ng th\u01b0\u1edfng nh\u1ea5t \u0111\u1ecbnh.&nbsp;Ch\u00ednh s\u00e1ch n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh t\u1eeb tr\u01b0\u1edbc b\u1edfi c\u00e1c c\u1ea5p l\u00e3nh \u0111\u1ea1o trong doanh nghi\u1ec7p, b\u1edfi qu\u1ea3n l\u00fd c\u1ea5p cao nh\u1ea5t trong ph\u00f2ng ban, ng\u01b0\u1eddi x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng KPIs ho\u1eb7c do ch\u00ednh c\u00e1c nh\u00e2n vi\u00ean t\u1ef1 th\u1ed1ng nh\u1ea5t v\u1edbi nhau.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Buoc_5_Dieu_chinh_va_toi_uu_KPI\"><\/span><strong><em>B\u01b0\u1edbc 5: \u0110i\u1ec1u ch\u1ec9nh v\u00e0 t\u1ed1i \u01b0u KPI&nbsp;<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>H\u1ec7 th\u1ed1ng KPIs ph\u1ea3i \u0111\u01b0\u1ee3c theo d\u00f5i v\u00e0 \u0111i\u1ec1u ch\u1ec9nh theo th\u1eddi gian. Ban \u0111\u1ea7u, h\u00e3y xem x\u00e9t c\u00e1c KPIs v\u1eeba \u0111\u01b0\u1ee3c l\u1eadp \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c s\u1ed1 li\u1ec7u l\u00e0 ph\u00f9 h\u1ee3p. C\u00f3 th\u1ec3 m\u1ea5t v\u00e0i th\u00e1ng \u0111\u1ea7u \u0111\u1ec3 m\u1ecdi th\u1ee9 \u0111\u1ea1t \u0111\u1ebfn m\u1ee9c t\u1ed1i \u01b0u nh\u01b0ng m\u1ed9t khi \u0111\u00e3 c\u00f3 \u0111\u01b0\u1ee3c KPI cu\u1ed1i c\u00f9ng v\u00e0 h\u00e3y duy tr\u00ec n\u00f3 trong \u00edt nh\u1ea5t m\u1ed9t n\u0103m.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Mau_danh_gia_KPI_danh_cho_doanh_nghiep\"><\/span><strong>M\u1eabu \u0111\u00e1nh gi\u00e1 KPI d\u00e0nh cho doanh nghi\u1ec7p<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong><em>T\u00ecm hi\u1ec3u th\u00eam:<\/em><\/strong><\/p>\n\n\n\n<p>>> <strong><em><a href=\"https:\/\/www.testcenter.vn\/blog\/mau-kpi-cho-nhan-vien-kinh-doanh\/\" target=\"_blank\" rel=\"noreferrer noopener\">Tham kh\u1ea3o m\u1eabu KPI cho nh\u00e2n vi\u00ean kinh doanh ch\u00ednh x\u00e1c nh\u1ea5t<\/a><\/em><\/strong><\/p>\n\n\n\n<p>>><strong><em><a href=\"https:\/\/www.testcenter.vn\/blog\/kpi-cho-nhan-vien-kinh-doanh\/\" target=\"_blank\" rel=\"noreferrer noopener\"> 9 ch\u1ec9 s\u1ed1 KPI cho nh\u00e2n vi\u00ean kinh doanh nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n bi\u1ebft<\/a><\/em><\/strong><\/p>\n\n\n\n<p>>> <strong><em><a href=\"https:\/\/www.testcenter.vn\/blog\/xay-dung-kpi-cho-nhan-vien-kinh-doanh\/\" target=\"_blank\" rel=\"noreferrer noopener\">5 ch\u1ec9 ti\u00eau KPI nh\u1ea5t-\u0111\u1ecbnh-ph\u1ea3i-c\u00f3 khi \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean kinh doanh<\/a><\/em><\/strong><\/p>\n\n\n\n<p><em>>> <strong><a rel=\"noreferrer noopener\" href=\"https:\/\/www.testcenter.vn\/blog\/danh-muc\/tai-lieu\/\" target=\"_blank\">T\u00e0i li\u1ec7u cho nh\u00e0 qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1 hi\u1ec7u qu\u1ea3<\/a><\/strong><\/em><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/lh3.googleusercontent.com\/edhh6ayHZUr91c3pLpVM4XzZ563DyvwtskX4PybDY2dq39p2-YcN9XuQ2mqGBdAFpLnPyatqVFM2WfSgTcJ-Pq5WqaGXSDfx4SrGCjDz0leXQ8TUpbF9LTUmCFAv9113cGbi8V6b\" alt=\"M\u1eabu \u0111\u00e1nh gi\u00e1 KPI b\u1ed9 ph\u1eadn sales\" width=\"720\" height=\"480\"\/><figcaption>M\u1eabu \u0111\u00e1nh gi\u00e1 KPI b\u1ed9 ph\u1eadn Sales<\/figcaption><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/lh6.googleusercontent.com\/00ggCce5wxFIq97SNshn9v0F6DQyBp8cVP6sE6_qAu9TEpln5zsYwqmXQd0fztFfR9NMiPrqXZWQDnC8ZKDcPXVO8FbWmJxfkOoBnkBtGmjWP3cBiiHio4kolcszYdmBYDhEvrr3\" alt=\"\u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean online uy t\u00edn\" width=\"720\" height=\"480\"\/><figcaption>B\u1ea3ng \u0111\u00e1nh gi\u00e1 KPI b\u1ed9 ph\u1eadn kinh doanh<\/figcaption><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/lh5.googleusercontent.com\/vskZrIsYBcEc4owXhPPURvuEMzXfHHmwtcK2T8RKVAQ9djPT0zGRfo0OBfmYNuafOkiEiOmDKfNq5yTTMBo_Ladh1nD06kl9WyjCb6opLRbeoubJlsqJTHc9Rk62my9efA0eObty\" alt=\"c\u00f4ng c\u1ee5 \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean online\" width=\"720\" height=\"480\"\/><figcaption>M\u1eabu \u0111\u00e1nh gi\u00e1 KPI b\u1ed9 ph\u1eadn SE0<\/figcaption><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/lh6.googleusercontent.com\/3_Bd8o8L54bl-iXrvCMLX7T4QmECxDCI54V68zrMUtuhJJmYAoG9_7oUbmIJhC_2j-UTWGojaMU8SKKR278Zv6FkycorwKeZTbFYXIzUkC-tH3D_ckSEDj-kgQiIQp4LayctEtZA\" alt=\"n\u1ec1n t\u1ea3ng \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean online\" width=\"720\" height=\"480\"\/><figcaption>M\u1eabu \u0111\u00e1nh gi\u00e1 KPI b\u1ed9 ph\u1eadn Marketing<\/figcaption><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ket_luan\"><\/span><strong>K\u1ebft lu\u1eadn<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Hy v\u1ecdng nh\u1eefng chia s\u1ebb tr\u00ean \u0111\u00e2y \u0111\u00e3 gi\u00fap b\u1ea1n n\u1eafm \u0111\u01b0\u1ee3c t\u1ed5ng quan 5 b\u01b0\u1edbc x\u00e2y d\u1ef1ng quy tr\u00ecnh \u0111\u00e1nh gi\u00e1 KPIs cho t\u1eebng nh\u00e2n vi\u00ean. T\u00f9y thu\u1ed9c v\u00e0o t\u1eebng b\u1ed9 ph\u1eadn ch\u1ee9c danh, l\u0129nh v\u1ef1c ho\u1ea1t \u0111\u1ed9ng\u2026 m\u00e0 c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd th\u1ef1c hi\u1ec7n vi\u1ec7c x\u00e2y d\u1ef1ng KPIs m\u1ed9t c\u00e1ch linh ho\u1ea1t nh\u1eb1m ph\u00e1t huy hi\u1ec7u qu\u1ea3 cao v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c ti\u00eau qu\u1ea3n l\u00fd chung c\u1ee7a doanh nghi\u1ec7p trong qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1.<\/p>\n\n\n\n<p>B\u00ean c\u1ea1nh \u0111\u00f3, \u0111\u1ec3 x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c h\u1ec7 th\u1ed1ng KPIs ch\u00ednh x\u00e1c, nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n n\u1eafm \u0111\u01b0\u1ee3c n\u0103ng l\u1ef1c hi\u1ec7n t\u1ea1i c\u1ee7a nh\u00e2n vi\u00ean. Trong \u0111\u00f3, n\u1ec1n t\u1ea3ng \u0111\u00e1nh gi\u00e1 nh\u00e2n s\u1ef1 TestCenter.vn \u0111ang \u0111\u01b0\u1ee3c nhi\u1ec1u doanh nghi\u1ec7p \u00e1p d\u1ee5ng v\u00e0o quy tr\u00ecnh v\u1eadn h\u00e0nh. L\u00e0 m\u1ed9t <strong><a href=\"https:\/\/www.testcenter.vn\/\" target=\"_blank\" rel=\"noreferrer noopener\">c\u00f4ng c\u1ee5 test online<\/a><\/strong>, ch\u1ec9 m\u1ea5t 5 ph\u00fat l\u00e0 c\u00f3 th\u1ec3 x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c b\u00e0i ki\u1ec3m tra n\u0103ng l\u1ef1c cho ri\u00eang m\u00ecnh.<\/p>\n\n\n\n<p><strong>TestCenter.vn &#8211; N\u1ec1n t\u1ea3ng c\u00f4ng ngh\u1ec7 cung c\u1ea5p gi\u1ea3i ph\u00e1p test online d\u00e0nh ri\u00eang cho doanh nghi\u1ec7p Vi\u1ec7t Nam. T\u1ef1 h\u00e0o \u0111\u1ed3ng h\u00e0nh c\u00f9ng +100 kh\u00e1ch h\u00e0ng doanh nghi\u1ec7p h\u00e0ng \u0111\u1ea7u nh\u01b0 HONDA, \u0110\u1ea1i h\u1ecdc FPT, TopCV, Ng\u00e2n h\u00e0ng TMCP H\u00e0ng H\u1ea3i Vi\u1ec7t Nam (MSB)&#8230;<\/strong><\/p>\n\n\n\n<p><strong>N\u1ebfu b\u1ea1n quan t\u00e2m \u0111\u1ebfn gi\u1ea3i ph\u00e1p gi\u00fap n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng tuy\u1ec3n d\u1ee5ng, \u0111\u00e0o t\u1ea1o v\u00e0 \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c nh\u00e2n s\u1ef1 gi\u00fap t\u1ed1i \u01b0u chi ph\u00ed l\u00ean t\u1edbi 30%. 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