{"id":4346,"date":"2021-11-03T09:23:50","date_gmt":"2021-11-03T09:23:50","guid":{"rendered":"https:\/\/www.testcenter.vn\/blog\/?p=4346"},"modified":"2021-11-05T04:21:44","modified_gmt":"2021-11-05T04:21:44","slug":"kpi-cho-nhan-vien-kinh-doanh","status":"publish","type":"post","link":"https:\/\/www.testcenter.vn\/blog\/kpi-cho-nhan-vien-kinh-doanh\/","title":{"rendered":"9 ch\u1ec9 s\u1ed1 KPI cho nh\u00e2n vi\u00ean kinh doanh nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n bi\u1ebft"},"content":{"rendered":"\n<p><em><strong><a href=\"https:\/\/www.testcenter.vn\/blog\/kpi-cho-nhan-vien-kinh-doanh\/\" target=\"_blank\" rel=\"noreferrer noopener\">KPI cho nh\u00e2n vi\u00ean kinh doanh<\/a><\/strong> n\u00f3i ri\u00eang v\u00e0 KPI cho nh\u00e2n vi\u00ean n\u00f3i chung l\u00e0 m\u1ed9t \u0111i\u1ec1u r\u1ea5t th\u00e2n quen trong c\u00e1c doanh nghi\u1ec7p. Nh\u00e0 qu\u1ea3n l\u00fd th\u01b0\u1eddng \u0111\u1eb7t ra KPI cho c\u00e1c b\u1ed9 ph\u1eadn c\u1ea5p d\u01b0\u1edbi, \u0111\u1ec3 gi\u00e1m s\u00e1t ti\u1ebfn \u0111\u1ed9 c\u00f4ng vi\u1ec7c c\u0169ng nh\u01b0 ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean. Th\u1ebf nh\u01b0ng&nbsp; kh\u00f4ng ph\u1ea3i nh\u00e0 qu\u1ea3n l\u00fd n\u00e0o c\u0169ng n\u1eafm v\u1eefng c\u00e1ch x\u00e2y d\u1ef1ng ch\u1ec9 s\u1ed1 KPI cho nh\u00e2n vi\u00ean kinh doanh. N\u1ebfu b\u1ea1n c\u0169ng \u0111ang c\u00f3 nh\u1eefng th\u1eafc m\u1eafc c\u1ea7n gi\u1ea3i \u0111\u00e1p, h\u00e3y theo d\u00f5i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y c\u1ee7a TestCenter.vn nh\u00e9!<\/em><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_52 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\" role=\"button\"><label for=\"item-6a1ac5047ae23\" ><span class=\"\"><span style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input aria-label=\"Toggle\" aria-label=\"item-6a1ac5047ae23\"  type=\"checkbox\" id=\"item-6a1ac5047ae23\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.testcenter.vn\/blog\/kpi-cho-nhan-vien-kinh-doanh\/#KPI_cho_nhan_vien_kinh_doanh_la_gi\" title=\"KPI cho nh\u00e2n vi\u00ean kinh doanh l\u00e0 g\u00ec?\">KPI cho nh\u00e2n vi\u00ean kinh doanh l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.testcenter.vn\/blog\/kpi-cho-nhan-vien-kinh-doanh\/#9_chi_so_KPI_quan_trong_nhat_cho_nhan_vien_kinh_doanh\" title=\"9 ch\u1ec9 s\u1ed1 KPI quan tr\u1ecdng nh\u1ea5t cho nh\u00e2n vi\u00ean kinh doanh\">9 ch\u1ec9 s\u1ed1 KPI quan tr\u1ecdng nh\u1ea5t cho nh\u00e2n vi\u00ean kinh doanh<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.testcenter.vn\/blog\/kpi-cho-nhan-vien-kinh-doanh\/#1_Chi_so_KPI_tang_truong_doanh_so_hang_thang\" title=\"1. Ch\u1ec9 s\u1ed1 KPI t\u0103ng tr\u01b0\u1edfng doanh s\u1ed1 h\u00e0ng th\u00e1ng\">1. Ch\u1ec9 s\u1ed1 KPI t\u0103ng tr\u01b0\u1edfng doanh s\u1ed1 h\u00e0ng th\u00e1ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.testcenter.vn\/blog\/kpi-cho-nhan-vien-kinh-doanh\/#2_Chi_so_KPI_bien_loi_nhuan_trung_binh\" title=\"2. Ch\u1ec9 s\u1ed1 KPI bi\u00ean l\u1ee3i nhu\u1eadn trung b\u00ecnh\">2. Ch\u1ec9 s\u1ed1 KPI bi\u00ean l\u1ee3i nhu\u1eadn trung b\u00ecnh<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.testcenter.vn\/blog\/kpi-cho-nhan-vien-kinh-doanh\/#3_Ty_le_hang_ban_theo_thoi_gian_co_dinh\" title=\"3. T\u1ef7 l\u1ec7 h\u00e0ng b\u00e1n theo th\u1eddi gian c\u1ed1 \u0111\u1ecbnh\">3. T\u1ef7 l\u1ec7 h\u00e0ng b\u00e1n theo th\u1eddi gian c\u1ed1 \u0111\u1ecbnh<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.testcenter.vn\/blog\/kpi-cho-nhan-vien-kinh-doanh\/#4_So_cuoc_goi_tiep_can_va_demo_hang_thang\" title=\"4. S\u1ed1 cu\u1ed9c g\u1ecdi ti\u1ebfp c\u1eadn v\u00e0 demo h\u00e0ng th\u00e1ng\">4. S\u1ed1 cu\u1ed9c g\u1ecdi ti\u1ebfp c\u1eadn v\u00e0 demo h\u00e0ng th\u00e1ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.testcenter.vn\/blog\/kpi-cho-nhan-vien-kinh-doanh\/#5_Cuoc_goi_hang_thang_email_cho_moi_dai_dien_ban_hang\" title=\"5. Cu\u1ed9c g\u1ecdi h\u00e0ng th\u00e1ng (email) cho m\u1ed7i \u0111\u1ea1i di\u1ec7n b\u00e1n h\u00e0ng\">5. Cu\u1ed9c g\u1ecdi h\u00e0ng th\u00e1ng (email) cho m\u1ed7i \u0111\u1ea1i di\u1ec7n b\u00e1n h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.testcenter.vn\/blog\/kpi-cho-nhan-vien-kinh-doanh\/#6_Chi_tieu_doanh_so_tren_mot_nhan_vien\" title=\"6. Ch\u1ec9 ti\u00eau doanh s\u1ed1 tr\u00ean m\u1ed9t nh\u00e2n vi\u00ean\">6. Ch\u1ec9 ti\u00eau doanh s\u1ed1 tr\u00ean m\u1ed9t nh\u00e2n vi\u00ean<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.testcenter.vn\/blog\/kpi-cho-nhan-vien-kinh-doanh\/#7_Ty_le_san_pham_ban_ra\" title=\"7. T\u1ef7 l\u1ec7 s\u1ea3n ph\u1ea9m b\u00e1n ra\">7. T\u1ef7 l\u1ec7 s\u1ea3n ph\u1ea9m b\u00e1n ra<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.testcenter.vn\/blog\/kpi-cho-nhan-vien-kinh-doanh\/#8_Muc_do_tuong_tac_cua_khach_hang_hien_tai_Existing_Client_Engagement\" title=\"8. M\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i (Existing Client Engagement)\">8. M\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i (Existing Client Engagement)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.testcenter.vn\/blog\/kpi-cho-nhan-vien-kinh-doanh\/#9_Ty_le_chot_don_hang_Quote_To_Close_Ratio\" title=\"9. T\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n h\u00e0ng (Quote To Close Ratio)\">9. T\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n h\u00e0ng (Quote To Close Ratio)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.testcenter.vn\/blog\/kpi-cho-nhan-vien-kinh-doanh\/#Luu_y_khi_su_dung_KPI_cho_nhan_vien_kinh_doanh\" title=\"L\u01b0u \u00fd khi s\u1eed d\u1ee5ng KPI cho nh\u00e2n vi\u00ean kinh doanh\">L\u01b0u \u00fd khi s\u1eed d\u1ee5ng KPI cho nh\u00e2n vi\u00ean kinh doanh<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.testcenter.vn\/blog\/kpi-cho-nhan-vien-kinh-doanh\/#Ket_luan\" title=\"K\u1ebft lu\u1eadn\">K\u1ebft lu\u1eadn<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"KPI_cho_nhan_vien_kinh_doanh_la_gi\"><\/span><strong>KPI cho nh\u00e2n vi\u00ean kinh doanh l\u00e0 g\u00ec?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong><em>Tham kh\u1ea3o th\u00eam:<\/em><\/strong><\/p>\n\n\n\n<p>&gt;&gt; <strong><em><a href=\"https:\/\/www.testcenter.vn\/blog\/mau-danh-gia-kpi\/\" target=\"_blank\" rel=\"noreferrer noopener\">Top 9 m\u1eabu \u0111\u00e1nh gi\u00e1 KPI c\u1ee7a nh\u00e2n vi\u00ean d\u00e0nh ri\u00eang cho nh\u00e0 qu\u1ea3n l\u00fd<\/a><\/em><\/strong><\/p>\n\n\n\n<p>&gt;&gt; <strong><em><a href=\"https:\/\/www.testcenter.vn\/blog\/chi-tieu-kpi-la-gi\/\" target=\"_blank\" rel=\"noreferrer noopener\">Ch\u1ec9 ti\u00eau KPI l\u00e0 g\u00ec? OKR v\u00e0 KPI kh\u00e1c nhau nh\u01b0 th\u1ebf n\u00e0o?<\/a><\/em><\/strong><\/p>\n\n\n\n<p>&gt;&gt; <em><strong><a href=\"https:\/\/www.testcenter.vn\/blog\/3-diem-khac-nhau-giua-okr-va-kpi\/\" target=\"_blank\" rel=\"noreferrer noopener\">3 \u0111i\u1ec3m kh\u00e1c nhau gi\u1eefa OKR v\u00e0 KPI m\u00e0 nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n bi\u1ebft<\/a><\/strong><\/em><\/p>\n\n\n\n<p>&gt;&gt; <strong><em><a href=\"https:\/\/www.testcenter.vn\/blog\/mau-kpi-cho-nhan-vien-kinh-doanh\/\" target=\"_blank\" rel=\"noreferrer noopener\">Tham kh\u1ea3o m\u1eabu KPI cho nh\u00e2n vi\u00ean kinh doanh ch\u00ednh x\u00e1c nh\u1ea5t<\/a><\/em><\/strong><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2021\/11\/pexels-rodnae-productions-8292805.jpg\" alt=\"KPI cho nh\u00e2n vi\u00ean kinh doanh l\u00e0 g\u00ec\" class=\"wp-image-5855\" width=\"720\" height=\"480\" srcset=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2021\/11\/pexels-rodnae-productions-8292805.jpg 720w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2021\/11\/pexels-rodnae-productions-8292805-600x400.jpg 600w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2021\/11\/pexels-rodnae-productions-8292805-696x464.jpg 696w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2021\/11\/pexels-rodnae-productions-8292805-630x420.jpg 630w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/><figcaption>KPI cho nh\u00e2n vi\u00ean kinh doanh l\u00e0 g\u00ec?<\/figcaption><\/figure><\/div>\n\n\n\n<p>Ch\u00fang ta h\u1eb3n bi\u1ebft r\u1eb1ng KPI ch\u00ednh l\u00e0 t\u1eeb vi\u1ebft t\u1eaft c\u1ee7a Key Performance Indicator &#8211; ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c. Con s\u1ed1 n\u00e0y \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n qua t\u1ef7 l\u1ec7, c\u00e1c ch\u1ec9 ti\u00eau \u0111\u1ecbnh l\u01b0\u1ee3ng, c\u00e1c m\u1eabu s\u1ed1 li\u1ec7u, t\u1eeb \u0111\u00f3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3, ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00e1 nh\u00e2n hay t\u1ed5 ch\u1ee9c. V\u00e0 KPI cho nh\u00e2n vi\u00ean kinh doanh ch\u00ednh l\u00e0 c\u00e1c ch\u1ec9 s\u1ed1, c\u00e1c n\u1ed9i dung h\u1ed7 tr\u1ee3 nh\u00e0 qu\u1ea3n l\u00fd trong vi\u1ec7c theo d\u00f5i ti\u1ebfn \u0111\u1ed9 l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n s\u1ef1.&nbsp;<\/p>\n\n\n\n<p>M\u1ed9t m\u1eabu KPI c\u1ee7a nh\u00e2n vi\u00ean kinh doanh th\u01b0\u1eddng s\u1ebd bao g\u1ed3m c\u00e1c n\u1ed9i dung nh\u01b0:<\/p>\n\n\n\n<ul><li>B\u00e1o c\u00e1o s\u1ed1 li\u1ec7u: Kho, ti\u00eau th\u1ee5, s\u1ed1 li\u1ec7u h\u00e0ng t\u1ed3n, s\u1ed1 li\u1ec7u b\u00e1n ra<\/li><li>B\u00e1o c\u00e1o l\u01b0\u1ee3ng c\u00f4ng n\u1ee3 thu h\u1ed3i<\/li><li>S\u1ed1 l\u1ea7n ho\u00e0n th\u00e0nh v\u00e0 ch\u1eadm c\u00e1c b\u00e1o c\u00e1o c\u1ea7n thi\u1ebft<\/li><li>\u0110\u01b0a ra k\u1ebf ho\u1ea1ch kinh doanh<\/li><li>T\u00ecm ki\u1ebfm \u0111\u1ed1i t\u00e1c<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"9_chi_so_KPI_quan_trong_nhat_cho_nhan_vien_kinh_doanh\"><\/span><strong>9 ch\u1ec9 s\u1ed1 KPI quan tr\u1ecdng nh\u1ea5t cho nh\u00e2n vi\u00ean kinh doanh<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>C\u00f3 r\u1ea5t nhi\u1ec1u ch\u1ec9 ti\u00eau KPI cho nh\u00e2n vi\u00ean kinh doanh v\u00e0 tu\u1ef3 v\u00e0o th\u1ef1c t\u1ebf m\u1ed7i doanh nghi\u1ec7p, m\u1ed7i ch\u1ee9c v\u1ee5 trong ph\u00f2ng kinh doanh m\u00e0 nh\u00e0 qu\u1ea3n l\u00fd s\u1ebd l\u1ef1a ch\u1ecdn v\u00e0 \u00e1p d\u1ee5ng c\u00e1c ch\u1ec9 ti\u00eau KPI sao cho ph\u00f9 h\u1ee3p nh\u1ea5t. Sau \u0111\u00e2y, TestCenter.vn s\u1ebd gi\u1edbi thi\u1ec7u chi ti\u1ebft \u0111\u1ebfn b\u1ea1n 9 ch\u1ec9 s\u1ed1 KPI quan tr\u1ecdng nh\u1ea5t cho nh\u00e2n vi\u00ean kinh doanh m\u00e0 c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd n\u00ean bi\u1ebft.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Chi_so_KPI_tang_truong_doanh_so_hang_thang\"><\/span><strong><em>1. Ch\u1ec9 s\u1ed1 KPI t\u0103ng tr\u01b0\u1edfng doanh s\u1ed1 h\u00e0ng th\u00e1ng<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2021\/11\/pexels-rodnae-productions-8293694.jpg\" alt=\"ch\u1ec9 s\u1ed1 KPI quan tr\u1ecdng nh\u1ea5t cho nh\u00e2n vi\u00ean kinh doanh\" class=\"wp-image-5856\" width=\"720\" height=\"480\" srcset=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2021\/11\/pexels-rodnae-productions-8293694.jpg 720w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2021\/11\/pexels-rodnae-productions-8293694-600x400.jpg 600w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2021\/11\/pexels-rodnae-productions-8293694-696x464.jpg 696w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2021\/11\/pexels-rodnae-productions-8293694-630x420.jpg 630w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/><figcaption>9 ch\u1ec9 s\u1ed1 KPI quan tr\u1ecdng nh\u1ea5t cho nh\u00e2n vi\u00ean kinh doanh<\/figcaption><\/figure><\/div>\n\n\n\n<p>Ch\u1ec9 s\u1ed1 KPI t\u0103ng tr\u01b0\u1edfng doanh s\u1ed1 h\u00e0ng th\u00e1ng gi\u00fap nh\u00e0 qu\u1ea3n tr\u1ecb \u0111o l\u01b0\u1eddng s\u1ef1 t\u0103ng ho\u1eb7c gi\u1ea3m doanh thu b\u00e1n h\u00e0ng trong m\u1ed9t th\u00e1ng. Vi\u1ec7c \u0111o l\u01b0\u1eddng v\u00e0 so s\u00e1nh doanh thu h\u00e0ng th\u00e1ng gi\u00fap c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o \u0111\u00e1nh gi\u00e1 ch\u00ednh x\u00e1c hi\u1ec7u qu\u1ea3 kinh doanh nh\u00e2n vi\u00ean c\u0169ng nh\u01b0 nh\u00ecn th\u1ea5y xu h\u01b0\u1edbng mua h\u00e0ng c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng. Qua \u0111\u00f3, th\u1ef1c hi\u1ec7n thay \u0111\u1ed5i c\u00e1c chi\u1ebfn l\u01b0\u1ee3c v\u00e0 th\u00f4ng \u0111i\u1ec7p truy\u1ec1n th\u00f4ng cho ph\u00f9 h\u1ee3p \u0111\u1ec3 ti\u1ebfp c\u1eadn \u0111\u01b0\u1ee3c nhi\u1ec1u \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng h\u01a1n.<\/p>\n\n\n\n<p>KPI m\u1ee5c ti\u00eau doanh s\u1ed1 h\u00e0ng th\u00e1ng \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh tr\u00ean 3 ph\u1ea1m vi: m\u1ee5c ti\u00eau to\u00e0n c\u00f4ng ty, ph\u00f2ng kinh doanh v\u00e0 c\u00e1 nh\u00e2n nh\u00e2n vi\u00ean kinh doanh. H\u01a1n th\u1ebf, KPI c\u1ee7a 3 ph\u1ea1m vi n\u00e0y c\u1ea7n ph\u1ea3i \u0103n kh\u1edbp v\u1edbi nhau c\u00f9ng h\u1ed7 tr\u1ee3 m\u1ee5c ti\u00eau t\u0103ng tr\u01b0\u1edfng doanh thu cho doanh nghi\u1ec7p.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Chi_so_KPI_bien_loi_nhuan_trung_binh\"><\/span><strong><em>2.<\/em> <em>Ch\u1ec9 s\u1ed1 KPI bi\u00ean l\u1ee3i nhu\u1eadn trung b\u00ecnh<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>KPI bi\u00ean l\u1ee3i nhu\u1eadn trung b\u00ecnh gi\u00fap \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng \u0111\u00e1nh gi\u00e1 t\u1ef7 su\u1ea5t l\u1ee3i nhu\u1eadn tr\u00ean s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a c\u00f4ng ty. \u0110\u00e2y l\u00e0 ch\u1ec9 ti\u00eau KPI quan tr\u1ecdng \u0111\u1ed1i v\u1edbi c\u00e1c doanh nghi\u1ec7p b\u00e1n l\u1ebb, d\u1ecbch v\u1ee5 c\u00f3 \u0111a d\u1ea1ng s\u1ea3n ph\u1ea9m, g\u00f3i d\u1ecbch v\u1ee5 nh\u1eb1m thu h\u00fat kh\u00e1ch h\u00e0ng. <\/p>\n\n\n\n<p>Qua ch\u1ec9 s\u1ed1 KPI n\u00e0y, doanh nghi\u1ec7p c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh lo\u1ea1i s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u00f3 l\u1ee3i nhu\u1eadn cao \u0111\u1ec3 \u0111\u1ea9y m\u1ea1nh c\u00e1c chi\u1ebfn d\u1ecbch qu\u1ea3ng c\u00e1o, gi\u1ea3m gi\u00e1, khuy\u1ebfn m\u1ea1i. T\u1eeb \u0111\u00f3, <\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Ty_le_hang_ban_theo_thoi_gian_co_dinh\"><\/span><strong><em>3. T\u1ef7 l\u1ec7 h\u00e0ng b\u00e1n theo th\u1eddi gian c\u1ed1 \u0111\u1ecbnh<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>T\u1ef7 l\u1ec7 h\u00e0ng b\u00e1n theo th\u1eddi gian c\u1ed1 \u0111\u1ecbnh l\u00e0 KPI th\u1ec3 hi\u1ec7n t\u1ef7 l\u1ec7 s\u1ed1 l\u01b0\u1ee3ng h\u00e0ng \u0111\u00e3 b\u00e1n m\u00e0 nh\u00f3m kinh doanh g\u1eedi v\u00e0 s\u1ed1 l\u01b0\u1ee3ng giao d\u1ecbch \u0111\u00e3 ch\u1ed1t trong m\u1ed9t th\u1eddi gian c\u1ed1 \u0111\u1ecbnh. Ch\u1ec9 s\u1ed1 n\u00e0y cho ph\u00e9p doanh nghi\u1ec7p x\u00e1c \u0111\u1ecbnh trong m\u1ed9t kho\u1ea3ng th\u1eddi gian c\u1ed1 \u0111\u1ecbnh m\u1ed9t nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng ho\u1eb7c nh\u00f3m b\u00e1n h\u00e0ng c\u00f3 th\u1ec3 b\u00e1n \u0111\u01b0\u1ee3c bao nhi\u00eau \u0111\u01a1n h\u00e0ng tr\u00ean th\u1ef1c t\u1ebf.<\/p>\n\n\n\n<p>N\u1ebfu s\u1ed1 h\u00e0ng h\u00f3a b\u00e1n ra th\u1ea5p h\u01a1n so v\u1edbi m\u1ee5c ti\u00eau ban \u0111\u1ea7u, nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 theo d\u00f5i \u0111\u1ec3 t\u00ecm hi\u1ec3u l\u00fd do t\u1ea1i sao doanh s\u1ed1 l\u1ea1i nh\u01b0 v\u00e2\u1ef5. Ng\u01b0\u1ee3c l\u1ea1i, n\u1ebfu t\u1ef7 l\u1ec7 h\u00e0ng b\u00e1n cao h\u01a1n th\u00ec s\u1ebd c\u00f3 ch\u00ednh s\u00e1ch th\u01b0\u1edfng cho nh\u00e2n vi\u00ean nh\u1eb1m kh\u00edch l\u1ec7 tinh th\u1ea7n l\u00e0m vi\u1ec7c.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_So_cuoc_goi_tiep_can_va_demo_hang_thang\"><\/span><strong><em>4. S\u1ed1 cu\u1ed9c g\u1ecdi ti\u1ebfp c\u1eadn v\u00e0 demo h\u00e0ng th\u00e1ng<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>M\u1ed7i m\u1ed9t nh\u00e2n vi\u00ean sales s\u1ebd \u0111\u01b0\u1ee3c g\u00e1n m\u1ed9t s\u1ed1 l\u01b0\u1ee3ng cu\u1ed9c g\u1ecdi h\u00e0ng th\u00e1ng nh\u1eb1m ki\u1ec3m so\u00e1t hi\u1ec7u su\u1ea5t ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u01b0ng th\u00e0nh vi\u00ean trong \u0111\u1ed9i nh\u00f3m. C\u00e1c cu\u1ed9c g\u1ecdi n\u00e0y cho ph\u00e9p tr\u01b0\u1edfng nh\u00f3m ho\u1eb7c ng\u01b0\u1eddi qu\u1ea3n l\u00fd n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng m\u00e0 doanh nghi\u1ec7p \u0111\u00e3 ti\u1ebfp c\u1eadn \u0111\u01b0\u1ee3c trong kho\u1ea3ng th\u1eddi gian c\u1ed1 \u0111\u1ecbnh.<\/p>\n\n\n\n<p>B\u00ean c\u1ea1nh \u0111\u00f3, \u0111\u00e2y c\u0169ng nh\u01b0 m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t nhu c\u1ea7u kh\u00e1ch h\u00e0ng. Qua \u0111\u00f3, \u0111o l\u01b0\u1eddng nhu c\u1ea7u hi\u1ec7n t\u1ea1i c\u1ee7a \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng \u0111\u1ec3 m\u1edf r\u1ed9ng c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i ho\u1eb7c t\u0103ng \u0111\u1ed9 ph\u1ee7 th\u01b0\u01a1ng hi\u1ec7u \u0111\u1ebfn th\u1ecb tr\u01b0\u1eddng r\u1ed9ng h\u01a1n.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Cuoc_goi_hang_thang_email_cho_moi_dai_dien_ban_hang\"><\/span><strong><em>5. Cu\u1ed9c g\u1ecdi h\u00e0ng th\u00e1ng (email) cho m\u1ed7i \u0111\u1ea1i di\u1ec7n b\u00e1n h\u00e0ng<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>KPI cho nh\u00e2n vi\u00ean kinh doanh c\u1ea7n \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh s\u1ed1 l\u01b0\u1ee3ng cu\u1ed9c g\u1ecdi t\u01b0 v\u1ea5n, email h\u00e0ng th\u00e1ng \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng \u0111\u1ec3 t\u0103ng c\u01a1 h\u1ed9i b\u00e1n h\u00e0ng trong th\u1eddi gian t\u1edbi. KPI n\u00e0y \u0111\u01b0\u1ee3c \u0111o l\u01b0\u1eddng b\u1eb1ng c\u00e1c ch\u1ec9 ti\u00eau v\u1ec1 s\u1ed1 l\u01b0\u1ee3ng email, s\u1ed1 l\u01b0\u1ee3ng cu\u1ed9c g\u1ecdi, s\u1ed1 c\u00e1c cu\u1ed9c g\u1ecdi \u0111\u01b0\u1ee3c tr\u1ea3 l\u1eddi ho\u1eb7c kh\u00f4ng, s\u1ed1 l\u01b0\u1ee3ng email \u0111\u00e3 m\u1edf, th\u1eddi gian d\u00e0nh cho m\u1ed7i cu\u1ed9c g\u1ecdi, m\u1ee9c \u0111\u1ed9 quan t\u00e2m chung v\u00e0 s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng thu \u0111\u01b0\u1ee3c sau c\u00e1c cu\u1ed9c g\u1ecdi\/email.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_Chi_tieu_doanh_so_tren_mot_nhan_vien\"><\/span><strong><em>6. Ch\u1ec9 ti\u00eau doanh s\u1ed1 tr\u00ean m\u1ed9t nh\u00e2n vi\u00ean<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>KPI v\u1ec1 doanh s\u1ed1 tr\u00ean m\u1ed9t nh\u00e2n vi\u00ean cho ph\u00e9p nh\u00e0 qu\u1ea3n l\u00fd theo d\u00f5i doanh s\u1ed1 thu \u0111\u01b0\u1ee3c tr\u00ean m\u1ed9t nh\u00e2n vi\u00ean kinh doanh. KPI n\u00e0y v\u00f4 c\u00f9ng quan tr\u1ecdng trong vi\u1ec7c thi\u1ebft l\u1eadp c\u01a1 s\u1edf b\u00e1n h\u00e0ng v\u00e0 \u0111\u1eb7t m\u1ee5c ti\u00eau c\u00e1 nh\u00e2n \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh n\u0103ng l\u1ef1c nh\u00e2n vi\u00ean c\u0169ng nh\u01b0 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n nh\u00e2n vi\u00ean kinh doanh r\u00e8n luy\u1ec7n k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7_Ty_le_san_pham_ban_ra\"><\/span><strong><em>7. T\u1ef7 l\u1ec7 s\u1ea3n ph\u1ea9m b\u00e1n ra<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong><em>T\u00ecm hi\u1ec3u th\u00eam:<\/em><\/strong><\/p>\n\n\n\n<p><em>&gt;&gt;<\/em><strong><em> <a href=\"https:\/\/www.testcenter.vn\/blog\/wp-admin\/post.php?post=1627&amp;action=edit\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/www.testcenter.vn\/blog\/nhung-tieu-chi-danh-gia-nang-luc-nhan-vien-hieu-qua-nhat\/\" target=\"_blank\" rel=\"noreferrer noopener\">S\u1eed d\u1ee5ng c\u00e1c ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean th\u1ebf n\u00e0o cho hi\u1ec7u qu\u1ea3?<\/a><\/em><\/strong><\/p>\n\n\n\n<p>&gt;&gt; <strong><em><a href=\"https:\/\/www.testcenter.vn\/blog\/phieu-danh-gia-nhan-vien\/\" target=\"_blank\" rel=\"noreferrer noopener\">4 b\u01b0\u1edbc x\u00e2y d\u1ef1ng phi\u1ebfu \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean cho nh\u00e0 qu\u1ea3n l\u00fd<\/a><\/em><\/strong><\/p>\n\n\n\n<p>&gt;&gt; <strong><em><a href=\"https:\/\/www.testcenter.vn\/blog\/quy-trinh-danh-gia\/\" target=\"_blank\" rel=\"noreferrer noopener\">3 b\u01b0\u1edbc ho\u00e0n thi\u1ec7n quy tr\u00ecnh \u0111\u00e1nh gi\u00e1 \u1ee9ng vi\u00ean d\u00e0nh cho nh\u00e0 tuy\u1ec3n d\u1ee5ng<\/a><\/em><\/strong><\/p>\n\n\n\n<p>&gt;&gt;&nbsp;<em><strong><a rel=\"noreferrer noopener\" href=\"https:\/\/www.testcenter.vn\/blog\/danh-muc\/tai-lieu\/\" target=\"_blank\">T\u00e0i li\u1ec7u qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1 d\u00e0nh cho doanh nghi\u1ec7p<\/a><\/strong><\/em><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2021\/11\/pexels-rodnae-productions-8293692.jpg\" alt=\"m\u1eabu KPI cho nh\u00e2n vi\u00ean kinh doanh ch\u00ednh x\u00e1c nh\u1ea5t\" class=\"wp-image-5857\" width=\"720\" height=\"480\" srcset=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2021\/11\/pexels-rodnae-productions-8293692.jpg 720w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2021\/11\/pexels-rodnae-productions-8293692-600x400.jpg 600w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2021\/11\/pexels-rodnae-productions-8293692-696x464.jpg 696w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2021\/11\/pexels-rodnae-productions-8293692-630x420.jpg 630w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/><figcaption>Tham kh\u1ea3o m\u1eabu KPI cho nh\u00e2n vi\u00ean kinh doanh ch\u00ednh x\u00e1c nh\u1ea5t<\/figcaption><\/figure><\/div>\n\n\n\n<p>\u0110\u00e2y l\u00e0 KPI gi\u00fap nh\u00f3m b\u00e1n h\u00e0ng \u0111\u00e1nh gi\u00e1 s\u1ed1 l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m n\u00e0o b\u00e1n ch\u1ea1y v\u00e0 ph\u00e1t hi\u1ec7n xu h\u01b0\u1edbng ti\u00eau d\u00f9ng m\u1edbi c\u1ee7a kh\u00e1ch h\u00e0ng qua c\u00e1c th\u00e1ng. D\u1ef1a v\u00e0o nh\u1eefng con s\u1ed1 n\u00e0y, c\u00e1c chuy\u00ean gia kinh doanh ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 thi\u1ebft l\u1eadp c\u00e1c chi\u1ebfn l\u01b0\u1ee3c gi\u1ea3m gi\u00e1, khuy\u1ebfn m\u1ea1i tr\u00ean c\u00e1c s\u1ea3n ph\u1ea9m \u0111\u00f3.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"8_Muc_do_tuong_tac_cua_khach_hang_hien_tai_Existing_Client_Engagement\"><\/span><strong><em>8. M\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i (Existing Client Engagement)<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Duy tr\u00ec m\u1ed9t m\u1ed1i quan h\u1ec7 t\u1ed1t v\u1edbi kh\u00e1ch sau khi vi\u1ec7c mua b\u00e1n \u0111\u00e3 k\u1ebft th\u00fac l\u00e0 m\u1ed9t \u0111i\u1ec1u c\u1ef1c k\u1ef3 quan tr\u1ecdng \u0111\u1ec3 ph\u00e1t tri\u1ec3n doanh nghi\u1ec7p d\u00e0i h\u1ea1n. B\u1eb1ng vi\u1ec7c th\u01b0\u1eddng xuy\u00ean gi\u1eef li\u00ean l\u1ea1c v\u1edbi kh\u00e1ch h\u00e0ng, v\u00e0 \u0111\u1ec1 xu\u1ea5t r\u1eb1ng li\u1ec7u c\u00f3 th\u1ec3 gi\u00fap \u00edch \u0111\u01b0\u1ee3c g\u00ec n\u1ebfu nh\u01b0 c\u00f3 kh\u00f3 kh\u0103n trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5, ng\u01b0\u1eddi b\u00e1n h\u00e0ng s\u1ebd x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c l\u00f2ng tin v\u00e0 s\u1ef1 y\u00eau m\u1ebfn. <\/p>\n\n\n\n<p>T\u1eeb \u0111\u00f3, kh\u00e1ch h\u00e0ng s\u1ebd lu\u00f4n bi\u1ebft r\u1eb1ng \u1edf c\u00f4ng ty n\u00e0y lu\u00f4n c\u00f3 m\u1ed9t ng\u01b0\u1eddi n\u00e0o \u0111\u00f3 s\u1ebd h\u1ed7 tr\u1ee3 h\u1ecd m\u1ed7i khi c\u1ea7n thi\u1ebft. \u00c1p d\u1ee5ng v\u00e0o vi\u1ec7c ki\u1ec3m so\u00e1t KPI ph\u00f2ng kinh doanh, b\u1ea1n c\u1ea7n ki\u1ec3m so\u00e1t m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i, \u0111\u1ed3ng th\u1eddi y\u00eau c\u1ea7u c\u00e1c nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh l\u00ean l\u1ecbch tr\u00ecnh li\u00ean h\u1ec7 l\u1ea1i v\u1edbi c\u00e1c kh\u00e1ch h\u00e0ng c\u0169, \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng kh\u00e1ch h\u00e0ng s\u1ebd kh\u00f4ng qu\u00ean \u0111i th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n m\u00e0 chuy\u1ec3n sang s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m c\u1ee7a \u0111\u1ed1i th\u1ee7.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"9_Ty_le_chot_don_hang_Quote_To_Close_Ratio\"><\/span><strong><em>9. T\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n h\u00e0ng (Quote To Close Ratio)<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u0110\u00e2y l\u00e0 t\u1ef7 s\u1ed1 gi\u1eefa s\u1ed1 \u0111\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c thanh to\u00e1n th\u00e0nh c\u00f4ng v\u00e0 s\u1ed1 \u0111\u01a1n h\u00e0ng nh\u00e2n vi\u00ean kinh doanh \u0111\u00e3 b\u00e1o gi\u00e1. KPI n\u00e0y r\u1ea5t h\u1eefu \u00edch trong vi\u1ec7c x\u00e1c \u0111\u1ecbnh th\u1eddi gian c\u1ea7n thi\u1ebft \u0111\u1ec3 t\u1eebng nh\u00e2n vi\u00ean kinh doanh ho\u1eb7c to\u00e0n b\u1ed9 ph\u1eadn theo \u0111u\u1ed5i m\u1ed9t c\u01a1 h\u1ed9i b\u00e1n h\u00e0ng x\u00e1c \u0111\u1ecbnh. N\u1ebfu t\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n h\u00e0ng th\u1ea5p, ngh\u0129a l\u00e0 \u0111ang t\u1ed3n t\u1ea1i nhi\u1ec1u v\u1ea5n \u0111\u1ec1 trong quy tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a b\u1ed9 ph\u1eadn kinh doanh c\u1ea7n \u0111\u01b0\u1ee3c xem x\u00e9t v\u00e0 c\u1ea3i thi\u1ec7n, n\u1ebfu mu\u1ed1n hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c t\u0103ng cao h\u01a1n.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Luu_y_khi_su_dung_KPI_cho_nhan_vien_kinh_doanh\"><\/span><strong>L\u01b0u \u00fd khi s\u1eed d\u1ee5ng KPI cho nh\u00e2n vi\u00ean kinh doanh<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u0110\u1ec3 x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c ch\u1ec9 s\u1ed1 KPI ch\u00ednh x\u00e1c cho nh\u00e2n vi\u00ean kinh doanh, nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n ch\u00fa \u00fd \u0111\u1ebfn m\u1ed9t s\u1ed1 ti\u00eau ch\u00ed c\u1ee5 th\u1ec3 nh\u1eb1m \u0111\u00e1nh gi\u00e1 ch\u00ednh x\u00e1c hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c c\u1ee7a \u0111\u1ed9i nh\u00f3m.<\/p>\n\n\n\n<ul><li>X\u00e2y d\u1ef1ng KPI d\u1ef1a tr\u00ean s\u1ed1 l\u01b0\u1ee3ng ng\u01b0\u1eddi b\u1ecb \u1ea3nh h\u01b0\u1edfng, ch\u1ecbu t\u00e1c \u0111\u1ed9ng b\u1edfi ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng \u1ea5y.<\/li><li>Ch\u1ec9 s\u1ed1 KPI cho nh\u00e2n vi\u00ean Sales ph\u1ea3i d\u1ef1a tr\u00ean t\u00ecnh h\u00ecnh th\u1ef1c t\u1ebf v\u00e0 kh\u00e1ch quan.<\/li><li>B\u1eaft ngu\u1ed3n t\u1eeb chi\u1ebfn l\u01b0\u1ee3c kinh doanh v\u00e0 t\u1eadp trung v\u00e0o s\u1ef1 c\u1ea3i ti\u1ebfn.<\/li><li>\u0110\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh m\u1ed9t c\u00e1ch c\u1ee5 th\u1ec3, r\u00f5 r\u00e0ng v\u00e0 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c.<\/li><li>T\u1eadp trung v\u00e0o t\u00ednh nh\u1ea5t qu\u00e1n \u0111\u1ec3 ph\u1ee5c v\u1ee5 cho m\u1ee5c ti\u00eau c\u1ea3i ti\u1ebfn d\u1ecbch v\u1ee5 s\u1ea3n ph\u1ea9m sau n\u00e0y<\/li><li>Ph\u00f9 h\u1ee3p v\u1edbi th\u1ef1c ti\u1ec5n doanh nghi\u1ec7p v\u00e0 mang t\u00ednh kh\u1ea3 thi cao.<\/li><li>Cung c\u1ea5p th\u00f4ng tin ph\u1ea3n h\u1ed3i k\u1ecbp th\u1eddi v\u00e0 ch\u00ednh x\u00e1c.<\/li><li>Ph\u1ea3n \u00e1nh chu\u1ea9n x\u00e1c quy tr\u00ecnh kinh doanh c\u1ee7a doanh nghi\u1ec7p.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ket_luan\"><\/span><strong>K\u1ebft lu\u1eadn<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>V\u1edbi mong mu\u1ed1n gi\u00fap doanh nghi\u1ec7p Vi\u1ec7t Nam n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng \u1ee9ng vi\u00ean v\u00e0 s\u00e0ng l\u1ecdc \u1ee9ng vi\u00ean ti\u1ec1m n\u0103ng hi\u1ec7u qu\u1ea3 h\u01a1n,&nbsp;<strong><a href=\"https:\/\/www.testcenter.vn\/\" target=\"_blank\" rel=\"noreferrer noopener\">c\u00f4ng c\u1ee5 \u0111\u00e1nh gi\u00e1 nh\u00e2n s\u1ef1 TestCenter.vn<\/a><\/strong>&nbsp;\u0111\u00e3 ra \u0111\u1eddi v\u00e0 tr\u1edf th\u00e0nh m\u1ed9t h\u1ec7 th\u1ed1ng \u0111\u00e1nh gi\u00e1 nh\u00e2n s\u1ef1 h\u1eefu \u00edch \u0111\u01b0\u1ee3c nhi\u1ec1u doanh nghi\u1ec7p l\u1edbn nh\u1ecf tin t\u01b0\u1edfng s\u1eed d\u1ee5ng.<\/p>\n\n\n\n<p>Ch\u1ec9 m\u1ea5t 5 ph\u00fat \u0111\u1ec3 t\u1ea1o b\u00e0i ki\u1ec3m tra online v\u1edbi c\u00e1c d\u1ea1ng c\u00e2u h\u1ecfi \u0111a d\u1ea1ng nh\u01b0 t\u1ea1o \u0111\u1ec1 thi tr\u1eafc nghi\u1ec7m, t\u1ef1 lu\u1eadn, c\u00e2u h\u1ecfi d\u1ea1ng h\u00ecnh \u1ea3nh, video,\u2026 H\u01a1n th\u1ebf n\u1eefa, b\u1ea1n c\u00f3 th\u1ec3 tho\u1ea3i m\u00e1i t\u1ea1o nhi\u1ec1u m\u00e3 \u0111\u1ec1 thi kh\u00e1c nhau b\u1eb1ng c\u00e1ch t\u1ea1o m\u1edbi c\u00e1c c\u00e2u h\u1ecfi c\u0169ng nh\u01b0 linh \u0111\u1ed9ng thay \u0111\u1ed5i sao cho ph\u00f9 h\u1ee3p. Hy v\u1ecdng b\u00e0i vi\u1ebft tr\u00ean \u0111\u00e2y \u0111\u00e3 gi\u00fap b\u1ea1n c\u00f3 th\u00eam nh\u1eefng g\u1ee3i \u00fd h\u1eefu \u00edch v\u1ec1 ch\u1ec9 ti\u00eau KPI c\u1ee7a nh\u00e2n vi\u00ean kinh doanh, g\u00f3p ph\u1ea7n gi\u00fap b\u1ea1n x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c quy tr\u00ecnh \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean kinh doanh m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u00e0 t\u1ed1i \u01b0u nh\u1ea5t.<\/p>\n\n\n\n<p><strong>TestCenter.vn &#8211; N\u1ec1n t\u1ea3ng c\u00f4ng ngh\u1ec7 cung c\u1ea5p gi\u1ea3i ph\u00e1p test online d\u00e0nh ri\u00eang cho doanh nghi\u1ec7p Vi\u1ec7t Nam. T\u1ef1 h\u00e0o \u0111\u1ed3ng h\u00e0nh c\u00f9ng +100 kh\u00e1ch h\u00e0ng doanh nghi\u1ec7p h\u00e0ng \u0111\u1ea7u nh\u01b0 HONDA, \u0110\u1ea1i h\u1ecdc FPT, TopCV, Ng\u00e2n h\u00e0ng TMCP H\u00e0ng H\u1ea3i Vi\u1ec7t Nam (MSB)&#8230;<\/strong><\/p>\n\n\n\n<p><strong>N\u1ebfu b\u1ea1n quan t\u00e2m \u0111\u1ebfn gi\u1ea3i ph\u00e1p gi\u00fap n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng tuy\u1ec3n d\u1ee5ng, \u0111\u00e0o t\u1ea1o v\u00e0 \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c nh\u00e2n s\u1ef1 gi\u00fap t\u1ed1i \u01b0u chi ph\u00ed l\u00ean t\u1edbi 30%. Vui l\u00f2ng <a href=\"https:\/\/app.testcenter.vn\/vi?utm_source=blog\" target=\"_blank\" rel=\"noreferrer noopener\">\u0111\u0103ng k\u00fd ngay t\u1ea1i \u0111\u00e2y<\/a> \u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n tr\u1ef1c ti\u1ebfp v\u1ec1 N\u1ec1n t\u1ea3ng \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c nh\u00e2n s\u1ef1 TestCenter.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-image is-style-default\"><figure class=\"aligncenter size-full is-resized\"><a href=\"https:\/\/app.testcenter.vn\/vi?utm_source=blog\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2021\/02\/Banner-Footer-Blog-1920x800px-002.jpg\" alt=\"tool \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c nh\u00e2n s\u1ef1\" class=\"wp-image-2605\" width=\"700\" height=\"291\" srcset=\"https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2021\/02\/Banner-Footer-Blog-1920x800px-002.jpg 1920w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2021\/02\/Banner-Footer-Blog-1920x800px-002-800x333.jpg 800w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2021\/02\/Banner-Footer-Blog-1920x800px-002-1400x583.jpg 1400w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2021\/02\/Banner-Footer-Blog-1920x800px-002-768x320.jpg 768w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2021\/02\/Banner-Footer-Blog-1920x800px-002-1536x640.jpg 1536w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2021\/02\/Banner-Footer-Blog-1920x800px-002-696x290.jpg 696w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2021\/02\/Banner-Footer-Blog-1920x800px-002-1068x445.jpg 1068w, https:\/\/www.testcenter.vn\/blog\/wp-content\/uploads\/2021\/02\/Banner-Footer-Blog-1920x800px-002-1008x420.jpg 1008w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/figure><\/div>\n","protected":false},"excerpt":{"rendered":"<p>KPI cho nh\u00e2n vi\u00ean kinh doanh n\u00f3i ri\u00eang v\u00e0 KPI cho nh\u00e2n vi\u00ean n\u00f3i chung l\u00e0 m\u1ed9t \u0111i\u1ec1u r\u1ea5t th\u00e2n quen trong c\u00e1c doanh nghi\u1ec7p. Nh\u00e0 qu\u1ea3n l\u00fd th\u01b0\u1eddng \u0111\u1eb7t ra KPI cho c\u00e1c b\u1ed9 ph\u1eadn c\u1ea5p d\u01b0\u1edbi, \u0111\u1ec3 gi\u00e1m s\u00e1t ti\u1ebfn \u0111\u1ed9 c\u00f4ng vi\u1ec7c c\u0169ng nh\u01b0 ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean. Th\u1ebf [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":5858,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[200],"tags":[488,489,486,485,487],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.12 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>9 ch\u1ec9 s\u1ed1 KPI cho nh\u00e2n vi\u00ean kinh doanh nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n bi\u1ebft<\/title>\n<meta name=\"description\" content=\"KPI cho nh\u00e2n vi\u00ean kinh doanh n\u00f3i ri\u00eang v\u00e0 KPI cho nh\u00e2n vi\u00ean n\u00f3i chung l\u00e0 m\u1ed9t \u0111i\u1ec1u r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 n\u00e2ng cao hi\u1ec7u su\u1ea5t trong c\u00e1c doanh nghi\u1ec7p.\" \/>\n<meta name=\"robots\" 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